Reviews Are The Most Vital Part Of The Purchase Choice For Over 90% Of American Customers

24% of US buyers consider reviews as 'incredibly influential'.

To highlight the significance of online reviews and rankings, did you understand that 81 percent of customers will pay more for an item with reviews and those same clients are likewise happy to accept slower shipping times for such products.

Source: Turntonetworks

53% Of Consumers Anticipate Companies To Answer Back Within A Week To Negative Reviews

Online review statistics reveal that 63% of client reviews remain without a response. That's too bad, due to the fact that those businesses are losing consumers that way.

Source: Review Trackers

The Average Review Length Has Actually Become 65% Shorter Since 2010

Now a days reviews are much shorter, simpler, and more straight to the point. The word count of a review in 2019 is typical to that of tweet from twitter.

Source: Review Trackers

67% Of Customers Report Reviews Are A "Extremely Important" Factor When Choosing A Solution Provider

When customers need to select a service provider, reviews have an enormous impact on their decision.

Source: DemandGenReport

Only 44 Percent Of Local Businesses Have Actually Accepted Their Google My Business Listing

That's 56 percent of your competition that aren't making the most of their listing.

While business listings on the major review platforms are totally free, a surprisingly low number of companies really make use of them.

Although we now understand why consumer reviews are so effective, many businesses obviously do not.

Source: LsaInsider

Positive Reviews Encourage 68% Of Consumers To Use A Local Business

Considering that the huge majority of consumers read reviews, you would want yours to be inviting to new clients, right? Keep them short, sweet and positive.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

91 Percent Of Millennials Trust Online Reviews As Much As Loved Ones

Online review stats put consumers' reviews as the most trustworthy source of recommendations. Online reviews normally bring the same weight as recommendations from loved ones.

Source: Brightlocal

Facebook Reviews Affect More Than 50 Percent Of Consumers' Purchasing Decisions

Facebook is currently the most popular social network which can also influence our buying preferences.

According to social reviews stats, Facebook impacts over half of users' purchase decisions.

Facebook reviews statistics expose that 4 out of five users are most likely to rely on a local business if it has favorable reviews.

Source: RevLocal

49 Percent Of Consumers Consider The Quantity Of Online Reviews As An Important Factor In Their Buying Decision

Customers value not just the quality or nature of the reviews, but they consider their quantity and recency as well.

The share of customers, who take notice of the variety of reviews is presently at 46%.

Source: Brightlocal

77% Of Consumers Would Certainly Post A Review If They Were Asked

More than a 35% would submit a review to inform others about their customer encounter and 24% would definitely direct their review to the company itself.

Over a 26% would want to post a review to assist other individuals with their decision making process.

Source: Podium

88% Of Executives Regard Reputation Risk As A Leading Business Problem

Reputation management stats show a business's reputation does not affect simply the clients. Prospective team members likewise look at rankings and read reviews.

Source: Deloitte

95% Of Unsatisfied Customers Will Return To A Business If A Company Takes Care Of Issues Quickly And Efficiently

Clients do not expect you to be perfect. They do expect you to remedy things when they go wrong. If there's nothing else a company can do to fix an issue, a simple coupon can say "We are sorry" in a more enticing way.

Source: SocialMediaToday

Customers Could Invest 31 Percent More With A Business That Has Great Reviews

Focus on this statistic. The better other users explain your product or service, the more cash you can charge and consumer review statistics reveal to us exactly just how much more.

Source: Martech Zone

88% Of Americans Reported That Product Reviews Were The Most Influential Factor When Purchasing Home Electronic Devices

Statistics reveal that reviews were more successful than Television advertisements at 37%, social networks at 23% and display advertisements at 49%.

Source: Statista

More Than Half Of People Aged 25 To 34 Submitted Reviews

According to Statista, the more youthful generations are unsurprisingly the more opinionated ones.

Source: Statista

15% Of People Do Not Trust Businesses With No Online Reviews

No trust indicates no interactions. 15 percent of prospective consumers will not even think about working with a business they can't discover viewpoints about.

Source: Statuslabs