Software Application Reviews Impact Over 98 Percent Of All Purchasers

18% of software purchasers consider reviews to be a vital factor in the purchase process. Software reviews have no impact whatsoever on only 2 percent of customers. Two-thirds of them read more than six reviews to make up their mind and 14 percent of them read more than 20 reviews.

Source: Capterra

98 Percent Of Yelp's Browsers Bought From A Business They Found On The Website

Generally, 142 million consumers visit Yelp every month. This is as good a time as any if you haven't claimed your free Yelp business page.

Source: RevLocal

More Than 4 Negative Reviews About A Company Or Service Might Decrease Sales By 70%

One negative review suffices for 35 percent of a site's visitors to choose not to purchase. 3 negative reviews can cost a business 59% fewer sales.

Of course, they can be compensated by the sheer number of positive reviews you receive.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

A Single Business Review Can Raise Its Conversions By 10%

Online review stats show user-generated material can do miracles in terms of conversions.

A single review can have a massive effect on your business.

A hundred reviews can raise your conversion rates by as much as 37 percent. Two hundred can supply an astonishing 44 percent boost.

Source: RevLocal

If A Business Makes An Effort To Solve Issues Quickly And Efficiently, 95% Of Dissatisfied Consumers Will Go Back To A Business

Consumers do not anticipate you to be perfect. They do expect you to remedy things when they go wrong. If there's nothing else a company can do to deal with an issue, a simple coupon can say "We're sorry" in a more enticing way.

Source: SocialMediaToday

54% Of Americans Pay The Most Attention To The Average Star Ranking Of A Local Business

The star score is the first thing customers see. Still, users take notice of other aspects as well, like the amount, recency, length, and sentiment of reviews. Each of these alone influences more than a 3rd of American customers.

Source: Statista

If They Were Asked, 77% Of Clients Would Most Likely Post A Review

More than a 35% would post a review to advise others about their consumer experience and 24% would rather direct their review to the business itself.

Over a 26% would want to leave a review to assist other individuals with their decision making process.

Source: Podium

70% Of Consumers Prefer To Discover A Business Via Posts And Reviews, Rather Than Ads

Ads are all well and good, but it deserves attempting a different approach too. Reviews are without a doubt the very best way to find the truth about a service or product.

Source: Statuslabs

Just 6 Percent Of Consumers Do Not Trust Client Reviews At All

According to customer review data, a whopping 19% of consumers always rely on online reviews and never ever a make a purchase without reading reviews.

Source: Statista

Reviews Are The Most Vital Part Of The Purchase Choice For Over 90% Of United States Customers

24% of US buyers consider reviews as 'extremely influential'.

To show the importance of online reviews and scores, did you understand that 81% of consumers will pay more for a product with reviews and those very same clients are likewise willing to accept slower shipping times for such items.

Source: Turntonetworks

67% Of Customers Admit Reviews Are A "Extremely Important" Factor When Choosing A Service Provider

When clients need to pick a solution provider, reviews have a massive influence on their decision.

Source: DemandGenReport

American Buyers View "Product Performance" To Be The Most Helpful Detail In Product Reviews

When individuals read reviews, they concentrate on various aspects of the shopping experience. But according to online review statistics, 60% of them are most thinking about the product's performance.

Client satisfaction, product quality and quality in time are the next couple of factors to consider for more than 50% of US consumers.

Source: Statista

77% Of Consumers Do Not Trust Reviews That Are Older Than Three Months

Customers don't care how great your product or service was in the past. Due to the fact that they are relevant and fresh, is part of why online reviews matter.

Consumers know businesses lose their touch all the time, which is why most of them consider older reviews irrelevant.

It is for this reason that companies need to be constantly asking for reviews.

Source: Statuslabs

Consumers Might Invest 31 Percent More With A Business That Has Fantastic Reviews

Focus on this fact. The more detailed other users explain your services or product, the more cash you can charge and consumer review stats show us exactly how much more.

Source: Martech Zone

30% Of Clients Feel Favorable To A Company Which Answers Online Reviews

Keeping in touch with your clients establishes trust. Even something as simple as responding to their reviews and comments can make them feel appreciated.

As you might anticipate, customers who feel this way are happy to spend more money with a business.

Source: Statuslabs

89% Of Customers Prefer To Read Reviews Using Their Mobile Phones

Be it by means of an app or a mobile internet browser, folks choose to read reviews on their mobile phones.

Source: Statista