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Many Local Companies Have Approximately 39 Google Reviews
People like to share their experience after they have visited a vendor. Online review trends reveal individuals choose to comment if they had a favorable experience, rather than a unfavorable or mediocre one.
Source: Brightlocal
70 Percent Of Consumers Need To Check Out At Least 4 Reviews Before They Can Rely On A Business
Four reviews may be too few. The majority of people check out many more reviews to get a clear view of how business is in fact doing. Do not depend upon that fact alone.
Source: Brightlocal
More Than Four Negative Reviews About A Business Or Product Might Reduce Sales By 70%
One negative review suffices for 35 percent of a website's visitors to decide not to buy. 3 negative reviews can cost a business 59 percent less sales.
Of course, they can be compensated by the sheer variety of positive reviews you receive.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
86 Percent Of Customers Would Think About Writing A Review For A Business
Your clients are your most important resource, and it's not just because of the money they invest at your business. If you provide a great experience, they will want to share it.
Source: Brightlocal
The Typical Review Length Has Actually Gotten 65% Shorter Since 2010
Recently reviews are much shorter, easier, and more straight to the point. The word count of a review in 2019 is similar to that of a tweet.
Source: Review Trackers
83 Percent Of Consumers Don't Trust Advertising
The traditional channels to reach clients aren't as influential as they used to be. Many users who no longer trust ads choose to focus on consumers' recommendations online.
Source: Statuslabs
If It Has Less Than A 4 Star Ranking, More Than Half Of Customers Won't Use An Organisation
This stat is among numerous that illustrate the significance of online rankings. Now that news of customer satisfaction travels this quick, keeping your customers delighted is more important than ever.
57% of customers have actually looked for business with more than four stars in 2018, which is up from 48% in 2017.
11% looked just for services with a best five star score.
Source: Brightlocal
If They Were Asked, 77% Of Customers Would Submit A Review
More than a 35% would do it to inform others about their client encounter and 24% would rather direct their review to the company itself.
Over a 26% would want to post a review to assist other people with their decision making process.
Source: Podium
Online Product Reviews About A Product Can Amplify Its Conversion Rate By An Incredible 270%
User review statistics reveal the purchase probability for an item with five reviews is 270 percent higher than the exact same item without reviews.
Source: Spiegel Research Center
91% Of Millennials Trust In Online Reviews As Much As Loved Ones
Online review stats place customers' reviews as the most trustworthy source of suggestions. Online reviews usually bring the very same weight as suggestions from family and friends.
Source: Brightlocal
73% Of Customers Think Client Reviews Are More Important Than Star And Number Rankings
Online review statistics make it clear people aren't pleased with scores alone.
Client reviews make the stats appear more genuine which is what the prospective consumers are looking for. Almost a 3rd of consumers state composed reviews are the only function that makes them think the websites' reviews are relevant and useful.
Source: Fan and Fuel
91% Of Businesses Think The Business's Star Rating Can Determine Whether They Win Or Lose A Prospective Team Member
The 86% of companies question the integrity of online reviews. Nevertheless, they realize the massive effect user rankings have on their business. Undesirable customer or staff member reviews can affect 90% of job seekers.
Source: Career Arc
Reviews Published On Twitter Can Help Increase Revenues By 6.46 Percent
Online review data reveal that reviews shared on Twitter, do more to grow sales than those on any other social media platform.
Source: Yotpo