Many Local Companies Have Approximately 39 Google Reviews

Individuals like to share their experience after they have gone to a supplier. Online review trends show people choose to comment if they had a favorable experience, instead of a average or negative one.

Source: Brightlocal

If They Were Asked, 77% Of Customers Would Undoubtedly Submit A Review

More than a 35% would submit a review to notify others about their customer encounter and 24% would certainly direct their review to the business itself.

Over a 26% would want to post a review to assist other individuals with their decision making process.

Source: Podium

More Than 4 Negative Reviews About A Company Or Service May Decrease Sales By 70 Percent

One negative review suffices for 35 percent of a site's visitors to decide not to purchase. Three negative reviews can cost a business 59% less sales.

Naturally, they can be compensated by the sheer number of positive reviews you receive.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

Only 6% Of Consumers Do Not Rely On Customer Reviews At All

According to consumer review statistics, a whopping 19 percent of consumers always trust online reviews and never ever a make a purchase without reading reviews.

Source: Statista

63.6% Of Consumers Visit Google To Check For Reviews Of A Business

Thinking about the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and 3rd, leaving Facebook (23%) last.

When it comes to trust, these online review statistics show the basic popularity of a site can just go so far.

Source: Review Trackers

89% Of Individuals Prefer To Read Reviews Using Their Smartphones

Be it through an app or a mobile internet browser, most people prefer to read reviews on their mobile phones.

Source: Statista

The Typical Review Word Count Has Actually Gotten 65% Shorter Since 2010

These days reviews are much shorter, simpler, and more straight to the point. The length of a review in 2019 is equivalent to that of a twitter tweet.

Source: Review Trackers

Online Reviews Impact 67.7% Of Consumer Buying Decisions

More than two thirds of customers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.

Source: Moz

89% Of Consumers Review A Businesses Replies To Reviews

Not only do a lot of shoppers read the review replies, 30% of them highly value them. Practically 96% read the replies to their own reviews.

Source: Brightlocal

82% Of Customers Check Out Review Websites Because They Want To Purchase An Item Or A Service And Wish To Get The Truth About The Businesses Product Or Services.

Review sites are places that customers go to get the truth about a product, service or business . Users come due to the fact that they have actually currently formed a buying decision. The bulk of them (89 percent) buy within a week of their visit. And 29 percent do so within 24 hours.

Source: RevLocal

86 Percent Of Consumers Would Consider Composing A Review For A Business

Your consumers are your most important resource, and it's not only because of the money they spend at your business. If you provide a great experience, they will be willing to share it.

Source: Brightlocal

60 Percent Of Consumers Seek Advice From Blog And Social Media Reviews On Their Cell Phones Prior To Shopping

In-store shopping is influenced significantly by blogs and reviews on social networks. With men being twice as likely to be affected than ladies.

Reviews and rating data show individuals value the viewpoint of peers more than any other content.

Source: Collective Bias

When Buying Home Electronic Devices, 88% Of Americans Claimed That Product Reviews Were The Most Influential Aspect

Data reveal that reviews were more successful than Television ads at 37%, social networks at 23% and display ads at 49%.

Source: Statista

70% Of Customers Need To Check Out At Least 4 Reviews Before They Can Trust A Business

4 reviews may be too few. Most people check out many more reviews to get an idea of how the business is in fact doing. Don't depend on that figure alone.

Source: Brightlocal

91% Of Millennials Trust In Online Reviews As Much As Loved Ones

Online review stats put clients' reviews as the most credible source of suggestions. Online reviews normally bring the very same weight as advice from friends and family.

Source: Brightlocal

72 Percent Of Customers Will Not Take Action Before They Check Out Some Reviews

Irrespective of how eye-catching your marketing is, you still need consumer reviews. There is no way around it. Customers are still going to hear you out, but they rely on other individuals more.

Source: My Testimonial Engine

88% Of Executives Regard Reputation Risk As A Leading Business Concern

Reputation management statistics show a business's reputation doesn't impact simply the consumers. Prospective team members also look at rankings and take a look at reviews.

Source: Deloitte