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73 Percent Of Customers Think Client Reviews Are More Crucial Than Star And Number Scores
Online review statistics make it clear people aren't pleased with ratings alone.
Written reviews make the statistics appear more genuine which is what the prospective customers are searching for. Almost a 3rd of customers say written reviews are the only feature that makes them think the websites' reviews are appropriate and beneficial.
Source: Fan and Fuel
95 Percent Of Travelers Check Out Online Reviews Prior To Booking Travel Related Services
Leisure and business travelers alike check out reviews to form a viewpoint. Business travelers read approximately 5 reviews vs. 6-7 for leisure tourists. 59percent of all tourists report that they read reviews 'constantly' or 'extremely frequently'.
Source: Trust You
89% Of Consumers Read A Companies Replies To Reviews
Not only do most individuals check out the review replies, 30% of them hold them in high regard. Nearly 96% read the feedback to their own reviews.
Source: Brightlocal
Favorable Reviews Motivate 68 Percent Of Consumers To Choose A Local Business
Given that the vast bulk of consumers read reviews, you would want yours to be appealing to new customers? Keep them short, positive and sweet.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
A Lot Of Local Companies Have Approximately 39 Google Reviews
People like to share their experience after they've visited a supplier. Online review trends show people choose to comment if they had a favorable experience, rather than a average or negative one.
Source: Brightlocal
Google Accounts For 57.5 Percent Of All Reviews All Over The World
Google is the clear winner as far as distribution goes, but they are not the only ones in the game.
These the online reviews circulation rankings:
Google with 57.5%, Facebook at 19%, TripAdvisor with 8.4%, Yelp with 6.6% and Others with 8.6%.
Source: Review Trackers
83% Of All Younger Customers Were Invited To Give A Review Recently
Of those asked, 80% of consumers did give a review. Overall, companies have actually asked 66% of all consumers to submit a review on their business.
Source: Brightlocal
Because They Want To Acquire A Product Or A Service And Desire To Get The Truth About The Businesses Items And Services, 82 Percent Of Customers Go To Review Websites.
Users come due to the fact that they have already formed a buying decision. The majority of them (89%) buy within a week of their visit.
Source: RevLocal
83 Percent Of Consumers Do Not Rely On Advertising
The standard channels to reach consumers aren't as influential as they used to be. The majority of users who no longer trust ads pick to take notice of clients' recommendations online.
Source: Statuslabs
71% Of Millennials Browse Customer Reviews Of Professional Services
Majority of all people in need of an expert service rely on online reviews.
According to online reviews stats, 59% used online reviews to pick an attorney or a medical professional.
Young people (age 18-35) are much more inclined to hire an expert based upon online reviews. Just 19% of millennials will think about hiring a legal representative without any.
Source: Thomson Reuters
Software Application Reviews Impact Over 98 Percent Of All Purchasers
18% of software purchasers consider reviews to be an essential factor in the purchase process. Software reviews have no impact whatsoever on just 2% of customers. Two thirds of them read more than six reviews to make up their mind and 14 percent of them read more than 20 reviews.
Source: Capterra