91% Of Millennials Have Confidence In Online Reviews As Much As Friends And Family

Online review stats place customers' reviews as the most trustworthy source of suggestions. Online reviews generally bring the same weight as suggestions from family and friends.

Source: Brightlocal

A One Star Boost In Rating Can Cause A 5% To 9% Boost In Business Income

Businesses that treat customers fairly normally succeed, review websites help ensure of that.

Source: Statuslabs

83% Of All Young Buyers Were Asked To Submit A Review Recently

Of those invited, 80% of customers did leave a review. Overall, businesses have asked 66% of all customers to submit a review on their company.

Source: Brightlocal

74 Percent Of Regional Companies Have At A Minimum, One Google Review

A single review is far from sufficient to improve your website's SERP ranking.

Taking a look at online rankings statistics, we learnt that a business requires to have an average of 40 reviews before users "Award" it with a star.

Source: Brightlocal

One-half Of All Millennial's "Constantly" Check Out Online Reviews For Companies

More youthful people know the value of being informed. User-generated material has an indisputable effect on consumers.

They will recognize what they've been missing out on if businesses stop to consider the power of consumer reviews over millennials. Older individuals are various though, just 6% of individuals aged 55 or older check out reviews.

Source: Brightlocal

Reviews Are The Most Important Part Of The Purchase Choice For Over 90% Of American Consumers

24% of US shoppers consider reviews as 'very influential'.

To illustrate the significance of online reviews and scores, did you know that 81% of consumers will pay more for a product with reviews and those same consumers are also going to accept slower shipping times for such products.

Source: Turntonetworks

Most Popular Items Have An Average Ranking Of 4.2 To 4.7

You can't make everybody delighted, which is why perfect 5 star ratings are suspicious. Somebody always has a bit of a gripe. That's why it is unnatural to get perfect 5 star ratings. Sometimes a lower rating really helps your overall score.

According to consumer rating statistics, conversion rates begin to reduce as ratings rise above 4.7.

Source: Spiegel Research Center

52% Of Consumers Rely On A Product More If It Has Unfavorable Reviews Too

We already discussed the positive and negative reviews and their result on consumers. However, all products have their faults, it raises red flags that maybe the reviews are phony if all of a products reviews are favorable. Consumers anticipate to see some unfavorable reviews.

Source: Capterra

89% Of Customers Browse A Businesses Reactions To Reviews

Not only do the majority of shoppers check out the review replies, 30% of them value them highly. Nearly 96% read the replies to their own reviews.

Source: Brightlocal

83 Percent Of Customers Do Not Rely On Advertising

The standard channels to reach clients aren't as influential as they used to be. A lot of users who no longer trust advertisements select to take note of clients' suggestions online.

Source: Statuslabs

64% Of Americans Agree That User-generated Content (client Reviews) Improved Their Shopping Experience In 2017

30 percent of consumers who read client reviews, concur that it increases their purchasing confidence.

Organizations use the reviews to enhance their services and products.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

49 Percent Of Consumers Consider The Quantity Of Online Reviews As An Important Factor In Their Purchasing Decision

Consumers value not just the quality or nature of the reviews, however they consider their number and recency as well.

The share of customers, who take notice of the number of reviews is presently at 46 percent.

Source: Brightlocal

71% Of Millennials Browse Consumer Reviews Of Expert Services

Over half of all individuals in need of an expert service turn to online reviews.

According to online reviews stats, 59% utilized online reviews to pick a legal representative or a physician.

Young people (age 18-35) are a lot more inclined to hire a professional based upon online reviews. Just 19% of millennials will think about employing a legal representative without any.

Source: Thomson Reuters

Facebook Reviews Affect More Than 50% Of Customers' Purchasing Decisions

Facebook is presently the most popular social media which can also affect our purchasing decisions.

According to social reviews data, Facebook affects over half of users' purchase choices.

If it has positive reviews, Facebook reviews statistics expose that four out of five users are more likely to trust a local business.

Source: RevLocal

86 Percent Of Customers Would Consider Writing A Review For A Business

Your consumers are your most valuable resource, and it's not only because of the cash they spend at your business. They will be prepared to share it if you provide them a great experience.

Source: Brightlocal

American Buyers Consider "Product Performance" To Be The Most Valuable Information In Product Reviews

When people check out reviews, they focus on different aspects of the shopping experience. But according to online review statistics, 60% of them are most thinking about the item's performance.

Client satisfaction, product quality and quality in time are the next couple of factors to consider for more than 50% of US consumers.

Source: Statista

61% Of Local Businesses Have A Typical Ranking Of 4 Or 5 Stars

Generally 2 out of 3 companies have excellent and awesome rankings. Only 5% of companies have a rating listed below 3 stars.

Source: Brightlocal