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63.6% Of Consumers Check Out Google To Check For Reviews Of A Business
Thinking about the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and 3rd, leaving Facebook (23%) behind.
These online review statistics show the basic popularity of a website can just presume when it comes to trust.
Source: Review Trackers
53% Of Consumers Anticipate Companies To Respond Within A Week To Negative Reviews
Online review statistics clarify that 63% of client reviews go on without a response. That's too bad, since those companies are losing clients that way.
Source: Review Trackers
Only 6% Of Customers Do Not Trust Consumer Reviews At All
According to consumer review data, a massive 19 percent of customers always trust online reviews and never ever a make a purchase without reading reviews.
Source: Statista
91% Of Companies Believe The Business's Star Rating Can Determine Whether They Win Or Lose A Potential Employee
The 86% of businesses question the integrity of online reviews. However, they understand the enormous effect user ratings have on their business. Unfavorable client or staff member reviews can influence 90% of job seekers.
Source: Career Arc
73 Percent Of Consumers Believe Written Reviews Are More Vital Than Star And Number Ratings
Online review statistics make it clear individuals aren't pleased with scores alone.
Customer reviews make the statistics appear more genuine which is what the prospective customers are looking for. Nearly a third of customers say written reviews are the only function that makes them believe the websites' reviews are useful and appropriate.
Source: Fan and Fuel
Negative Reviews Can Boost Conversion By As Much As 85%
It sounds crazy, but negative reviews can be a positive driver for users to spend more time on your site. According to online review statistics, people spend more than 5 times as long on a site when they read negative reviews.
More than two-thirds of users trust reviews more when there are a mix of negatives and positives. A frustrating 95 percent suspect censorship or fabricated reviews if there aren't any negative ones.
Source: Reevoo
Reviews Posted On Twitter Can Help Grow Revenues By 6.46 Percent
Online review data reveal that reviews shared on Twitter, do more to grow sales than those on any other social network.
Source: Yotpo
A One Star Increase In Rating Can Result In A 5% To 9% Increase In Business Profits
Businesses that treat clients fairly normally succeed, review websites help ensure of that.
Source: Statuslabs
61 Percent Of Local Businesses Have A Typical Rating Of 4 To 5 Stars
Typically 2 out of 3 companies have good and awesome ratings. Just 5% of companies have a rating listed below 3 stars.
Source: Brightlocal
49 Percent Of Consumers Consider The Number Of Online Reviews As A Necessary Factor In Their Purchasing Decision
Consumers value not only the quality or nature of the reviews, however they consider their quantity and recency too.
The share of clients, who pay attention to the variety of reviews is presently at 46%.
Source: Brightlocal
Just 44 Percent Of Local Businesses Have Accepted Their Google My Business Listing
That's 56 percent of your competition that aren't benefiting from their listing.
While business listings on the significant review platforms are free, a surprisingly low number of businesses really use them.
Although we now know why client reviews are so powerful, a lot of businesses obviously don't.
Source: LsaInsider