89% Of Individuals Like To Read Reviews Using Their Smartphones

Be it via an app or a mobile web browser, consumers choose to read reviews on their mobile phones.

Source: Statista

Unfavorable Reviews Can Improve Conversion By As Much As 85 Percent

It sounds insane, but negative reviews can be a positive force for users to spend more time on your site. According to online review data, people spend more than 5 times as long on a site when they check out negative reviews.

More than two thirds of users trust reviews more when there are a mix of positives and negatives. If there aren't any unfavorable ones, a frustrating 95 percent suspect censorship or fabricated reviews.

Source: Reevoo

Clients Checking Out Reviews On A Mobile Phone Are 127 Percent More Likely To Make A Purchase Than Desktop Users

Mobile users choose to get things done much faster. For that reason, purchasing decisions are made quickly.

Online reviews are obviously convincing, yet online marketers haven't always come to appreciate the power of them.

Source: Martech Zone

Just 6 Percent Of Customers Do Not Rely On Consumer Reviews At All

According to customer review statistics, a whopping 19% of consumers always rely on online reviews and never a make a purchase without checking out reviews.

Source: Statista

67% Of Customers Say Reviews Are A "Very Important" Factor When Selecting A Solution Provider

Reviews have an enormous impact on their decision when consumers have to choose a service provider.

Source: DemandGenReport

54% Of Americans Pay The Most Attention To The Average Star Score Of A Local Organization

The star ranking is the first thing consumers see. Still, users focus on other aspects also, like the quantity, recency, length, and belief of reviews. Each of these alone influences more than a third of American consumers.

Source: Statista

71% Of Millennials Browse Consumer Reviews Of Professional Services

Majority of all individuals in need of a professional service turn to online reviews.

According to online reviews data, 59% used online reviews to pick a legal representative or a doctor.

Young people (age 18-35) are even more inclined to hire a professional based on online reviews. Just 19% of millennials will think about employing a legal representative without any.

Source: Thomson Reuters

Most Best-selling Products Have A Typical Rating Of 4.2 To 4.7

You can't make everyone delighted, which is why perfect 5 star rankings are suspicious. Somebody always has a bit of a gripe. That's why it is unnatural to get perfect 5 star scores. Sometimes a lower ranking really helps your overall score.

According to consumer rating stats, conversion rates begin to reduce as ratings rise above 4.7.

Source: Spiegel Research Center

Reviews Are The Most Essential Part Of The Purchase Decision For Over 90% Of US Clients

24% of US shoppers consider reviews as 'very influential'.

To show the significance of online reviews and rankings, did you understand that 81 percent of customers will pay more for a product with reviews and those very same consumers are likewise willing to accept slower shipping times for such products.

Source: Turntonetworks

Customers Might Invest 31% More With A Business That Has Excellent Reviews

Focus on this fact. The more detailed other users describe your service or product, the more money you can charge and customer review stats show us precisely just how much more.

Source: Martech Zone

98% Of Yelp's Visitors Bought From A Business They Discovered On The Website

Typically, 142 million customers go to Yelp on a monthly basis. If you haven't declared your free Yelp business page, this is as excellent a time as any.

Source: RevLocal

49 Percent Of Customers Consider The Quantity Of Online Reviews As A Necessary Factor In Their Buying Decision

Consumers value not only the quality or nature of the reviews, however they consider their number and recency too.

The share of consumers, who focus on the number of reviews is presently at 46%.

Source: Brightlocal

A One Star Boost In Ranking Can Lead To A 5% To 9% Increase In Business Earnings

Businesses that treat consumers fairly normally flourish, review websites help ensure of that.

Source: Statuslabs

64 Percent Of Americans Agree That User-generated Content (customer Reviews) Improved Their Shopping Experience In 2017

30% of customers who check out client reviews, agree that it increases their purchasing confidence.

Organizations use the reviews to enhance their services and products.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

53% Of Americans Consider Item Reviews And Ratings As The Most Vital Part Of The Online Shopping Experience In 2018.

Today's consumers are smart and desire the very best bang for their dollar. It's no surprise that they consider reading reviews as a huge part of the purchasing decision.

Source: Statista

77% Of Consumers Would Certainly Submit A Review If They Were Asked

More than a 35% would leave a review to notify others about their customer experience and 24% would probably direct their review to the company itself.

Over a 26% would want to give a review to help other individuals with their decision making process.

Source: Podium