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91% Of Businesses Think The Company's Star Rating Can Determine Whether They Win Or Lose A Possible Team Member
The 86% of businesses doubt the integrity of online reviews. Nevertheless, they recognize the huge impact user rankings have on their business. Unfavorable consumer or employee reviews can influence 90% of job seekers.
Source: Career Arc
52% Of Consumers Rely On A Product More If It Has Unfavorable Reviews Too
We already discussed the negative and positive reviews and their effect on customers. However, all products have their faults, it raises red flags that maybe the reviews are phony if all of a products reviews are positive. Customers expect to see some unfavorable reviews.
Source: Capterra
89% Of Customers Want To Read Reviews On Their Smart Devices
Be it by means of an app or a mobile internet browser, customers choose to read reviews on their mobile phones.
Source: Statista
64% Of Americans Concur That User-generated Content (client Reviews) Enhanced Their Shopping Experience In 2017
30 percent of consumers who read customer reviews, concur that it increases their buying confidence.
Businesses utilize the reviews to improve their services and products.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
30% Of Consumers Feel Favorable To A Business Which Responds To Online Reviews
Keeping in touch with your customers establishes trust. Even something as basic as responding to their comments and reviews can make them feel appreciated.
As you may expect, clients who feel this way are going to spend more cash with a company.
Source: Statuslabs
One-half Of All Of The Millennial's "Constantly" Read Online Reviews For Businesses
More youthful people know the worth of being informed. User-generated content has an unassailable impact on customers.
They will realize what they've been missing out on if businesses stop to think about the power of customer reviews over millennials. Older people are different though, only 6% of people aged 55 or older check out reviews.
Source: Brightlocal
Facebook Reviews Impact More Than 50% Of Consumers' Purchasing Decisions
Facebook is currently the most popular social network which can likewise influence our buying decisions.
According to social reviews statistics, Facebook affects over half of users' purchase decisions.
Facebook reviews statistics expose that 4 out of five users are most likely to rely on a local business if it has favorable reviews.
Source: RevLocal
Reviews Shared On Twitter Can Boost Sales By 6.46%
Online review statistics reveal that reviews shared on Twitter, do more to boost sales than those on any other social network.
Source: Yotpo
Reviews Are The Most Essential Part Of The Purchase Decision For Over 90% Of USA Consumers
24% of US buyers consider reviews as 'exceptionally influential'.
To show the value of online reviews and rankings, did you know that 81 percent of customers will pay more for a product with reviews and those very same clients are likewise ready to accept slower shipping times for such items.
Source: Turntonetworks
70 Percent Of Customers Need To Check Out At Least Four Reviews Before They Can Rely On A Business
Four reviews may be too few. The majority of people check out many more reviews to get a clear view of how the business is actually doing. Don't depend on that statistic alone.
Source: Brightlocal
63.6 Percent Of Consumers Go To Google To Read Reviews Of A Business
Considering the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and 3rd, leaving Facebook (23%) at the end.
These online review stats show the general appeal of a website can just presume when it comes to trust.
Source: Review Trackers
American Shoppers Regard "Product Performance" To Be The Most Useful Detail In Product Reviews
When people read reviews, they concentrate on various elements of the shopping experience. But according to online review statistics, 60% of them are most thinking about the product's performance.
Client satisfaction, product quality and quality in time are the next couple of considerations for more than 50% of US customers.
Source: Statista
67% Of Consumers Say Reviews Are A "Very Crucial" Factor When Choosing A Solution Provider
When consumers have to pick a service provider, reviews have a massive effect on their decision.
Source: DemandGenReport