53% Of Consumers Expect Companies To Answer Back Within A Week To Unfavorable Reviews

Online review statistics show that 63% of customer reviews go on without a response. That's regrettable, due to the fact that those companies are losing customers that way.

Source: Review Trackers

60% Of Customers Consult Blog And Social Media Reviews On Their Mobile Devices Before Shopping

In-store shopping is influenced significantly by blogs and reviews on social media. With males being twice as likely to be affected than women.

Reviews and rating stats reveal people value the opinion of peers more than any other material.

Source: Collective Bias

People Checking Out Reviews On A Mobile Phone Are 127% Most Likely To Make A Purchase Than Desktop Users

Mobile users prefer to get things done faster. For that reason, buying decisions are made quickly.

Online reviews are certainly persuasive, yet online marketers have not always come to value the power of them.

Source: Martech Zone

Facebook Reviews Affect More Than 50 Percent Of Consumers' Purchasing Decisions

Facebook is currently the most popular social media which can also affect our purchasing preferences.

According to social media reviews stats, Facebook impacts the majority of users' purchase decisions.

If it has favorable reviews, Facebook reviews statistics expose that 4 out of 5 users are most likely to trust a local business.

Source: RevLocal

30% Of Clients Feel Favorable To A Business Which Responds To Online Reviews

Communicating with your clients develops trust. Even something easy like reacting to their remarks and reviews can make them feel valued.

As you might expect, customers who feel this way are more willing to spend more money with a company.

Source: Statuslabs

72 Percent Of Consumers Won't Take Action Unless They Check Out Some Reviews

Irrespective of how alluring your marketing is, you still need client reviews. There is no other way around it. Consumers are still willing to hear you out, however they rely on other individuals more.

Source: My Testimonial Engine

Since They Desire To Buy A Service Or An Item And Want To Get The Truth About The Businesses Items And Services, 82% Of Consumers Visit Review Websites.

Review websites are places that customers go to get the truth about a business, product and services . Users come due to the fact that they have currently formed a buying decision. The bulk of them (89 percent) buy within a week of their visit. And 29 percent do so in 24 hours.

Source: RevLocal

83 Percent Of Customers Don't Rely On Advertising

The standard channels to reach customers aren't as prominent as they used to be. Most users who no longer trust advertisements choose to take notice of clients' recommendations online.

Source: Statuslabs

64 Percent Of Americans Concur That User-generated Content (customer Reviews) Enhanced Their Shopping Experience In 2017

30% of consumers who check out client reviews, agree that it increases their purchasing confidence.

Businesses use the reviews to improve their products or services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

Reviews Are The Most Crucial Part Of The Purchase Choice For Over 90% Of USA Customers

24% of US buyers consider reviews as 'very influential'.

To illustrate the value of online reviews and scores, did you understand that 81% of customers will pay more for a product with reviews and those same consumers are also happy to accept slower shipping times for such products.

Source: Turntonetworks

90 Percent Of Buyers Require Less Than 10 Reviews To Form An Opinion About A Business

You understand what people state about first impressions?

Users get their first impression of your businesses through reviews. Generally through less than 10 of them.

If you do not have reviews on your website, think about asking your visitors to write one.

Source: Martech Zone

70% Of Customers Need To Read A Minimum Of Four Reviews Before They Can Trust A Business

4 reviews may be too few. The majority of people read many more reviews to get a clear view of how the business is actually doing. Do not depend on that fact alone.

Source: Brightlocal

Google Represents 57.5% Of All Reviews Across The Globe

Google is the clear winner as far as circulation goes, but they are not the only ones in the game.

Here's the online reviews circulation rankings:

Google with 57.5%, Facebook with 19%, TripAdvisor at 8.4%, Yelp with 6.6% and Others at 8.6%.

Source: Review Trackers

Reviews Are The Third Most Influential Ranking Factor For Google's Local 3 Pack

Review signals (quantity, variety, and so on) account for 15.44% of Google's algorithm for local ranking.

Just Google My Business signals, like distance and keywords represent 25.12%, and link signals at 16.53%, are more vital than reviews as far as ranking elements go for the local 3 pack.

Source: Moz

Over Half Of Individuals Aged 25-34 Submitted Reviews

According to Statista, the younger generations are purportedly the more opinionated ones.

Source: Statista

If It Has Less Than A 4 Star Rating, More Than Half Of Customers Will Not Utilize A Service

This stat is among numerous that illustrate the significance of online rankings. Now that news of consumer complete satisfaction travels this fast, keeping your clients delighted is more important than ever.

57% of consumers have searched for business with more than 4 stars in 2018, which is up from 48% in 2017.

11 percent looked only for services with a perfect five star rating.

Source: Brightlocal