89% Of Consumers Review A Businesses Feedback To Reviews

Not only do the majority of customers check out the review replies, 30% of them hold them in high regard. Almost 96% read the reactions to their own reviews.

Source: Brightlocal

70 Percent Of Customers Need To Read A Minimum Of Four Reviews Before They Can Rely On A Business

Four reviews may be too few. Many people read much more reviews to get a better idea of how the business is really doing. Do not depend on that statistic alone.

Source: Brightlocal

Reviews Are The 3rd Most Influential Ranking Aspect For Google's Local 3 Pack

Review signals (quantity, diversity, and so on) account for 15.44% of Google's algorithm for local ranking.

Only Google My Business signals, like proximity and keywords account for 25.12%, and link signals at 16.53%, are more vital than reviews as far as ranking elements go for the local 3 pack.

Source: Moz

Majority Of Customers Won't Use A Company If It Has Less Than A 4 Star Rating

This stat is among lots of that highlight the importance of online ratings. Now that news of customer satisfaction travels this quick, keeping your consumers pleased is more important than ever.

57% of customers have actually looked for business with more than four stars in 2018, which is up from 48 percent in 2017.

Furthermore, 11 percent looked only for businesses with an ideal five star rating.

Source: Brightlocal

63.6% Of Consumers Go To Google To Check For Reviews Of A Business

Considering the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and third, leaving Facebook (23%) at the bottom of the list.

When it comes to trust, these online review stats show the basic appeal of a website can just go so far.

Source: Review Trackers

30% Of Clients Feel Positive About A Company Which Responds To Online Reviews

Staying connected with your clients creates trust. Even something as simple as responding to their reviews and comments can make them feel appreciated.

As you might anticipate, clients who feel this way are going to spend more cash with a company.

Source: Statuslabs

60 Percent Of Consumers Check Out Blog And Social Media Reviews On Their Mobile Devices Before Shopping

In-store shopping is affected significantly by blogs and reviews on social networks. With males being two times as likely to be influenced than women.

Reviews and rating statistics reveal people value the opinion of peers more than any other content.

Source: Collective Bias

86% Of Customers Would Think About Composing A Review For A Business

Your consumers are your most valuable resource, and it's not just because of the cash they invest at your business. They will be willing to share it if you provide them a good experience.

Source: Brightlocal

United States Shoppers View "Product Performance" To Be The Most Helpful Info In Product Reviews

When people check out reviews, they concentrate on different aspects of the shopping experience. But according to online review statistics, 60% of them are most interested in the item's performance.

Customer satisfaction, product quality and quality in time are the next couple of factors to consider for more than 50% of American clients.

Source: Statista

Almost All Customers, Who Use Online Reviews, Read Them Very Early In The Buying Process

Let's say you want to purchase a brand-new automobile and there are several models which fit your criteria. How do you select the very best one for you? Well, you read the reviews.

With the help of other consumers, you manage to pick one that works for you. That's how favorable reviews convert customers into consumers.

Source: Consumer Affairs

88% Of Americans Stated That Product Reviews Were The Most Prominent Factor When Purchasing Home Electronics

Data reveal that reviews were more beneficial than Television ads at 37%, social media at 23% and display advertisements at 49%.

Source: Statista

Google Accounts For 57.5% Of All Reviews Across The World

Google is the clear winner as far as distribution goes, but they are not the only ones in the game.

Here's the online reviews distribution rankings:

Google with 57.5%, Facebook with 19%, TripAdvisor at 8.4%, Yelp at 6.6% and Others at 8.6%.

Source: Review Trackers

Only 44% Of Local Businesses Have Accepted Their Google My Business Listing

That's 56% of your competitors that aren't benefiting from their listing.

While business listings on the major review platforms are free, a remarkably low number of businesses really use them.

Although we now understand why consumer reviews are so effective, the majority of businesses apparently don't.

Source: LsaInsider