Customers Might Spend 31% More With A Business That Has Terrific Reviews

Pay attention to this fact. The better other users explain your product or service, the more money you can charge and customer review stats show us exactly just how much more.

Source: Martech Zone

USA Consumers View "Product Performance" To Be The Most Useful Information In Product Reviews

When people check out reviews, they focus on different elements of the shopping experience. But according to online review statistics, 60% of them are most interested in the product's performance.

Customer satisfaction, product quality and quality with time are the next couple of considerations for more than 50% of USA customers.

Source: Statista

If They Were Asked, 77% Of Customers Would Leave A Review

More than a 35% would post a review to inform others about their customer experience and 24% would rather direct their review to the company itself.

Over a 26% would be willing to post a review to help other people with their choice making process.

Source: Podium

Only 6% Of Consumers Do Not Trust Consumer Reviews At All

According to consumer review stats, a massive 19% of customers always trust online reviews and never ever a make a purchase without reading reviews.

Source: Statista

82% Of Consumers Visit Review Sites Since They Wish To Purchase A Product Or A Service And Want To Get The Facts About The Businesses Product Or Services.

Review websites are locations that customers go to get the truth about a product, business or service . Users come since they have actually already formed a purchase decision. The majority of them (89 percent) buy within a week of their visit. And 29% do so within 24 hours.

Source: RevLocal

Almost All Consumers, Who Utilize Online Reviews, Read Them Early In The Purchasing Process

Let's say you wish to purchase a new vehicle and there are several models which fit your requirements. How do you pick the best one for you? Well, you read online reviews.

With the help of other customers, you quickly decide on a model that works for you. That's how favorable reviews convert consumers into consumers.

Source: Consumer Affairs

Reviews Are The Most Crucial Part Of The Purchase Decision For Over 90% Of US Consumers

24% of US shoppers consider reviews as 'exceptionally influential'.

To illustrate the significance of online reviews and ratings, did you know that 81% of consumers will pay more for a product with reviews and those very same consumers are also willing to accept slower shipping times for such products.

Source: Turntonetworks

71% Of Millennials Search Customer Reviews Of Professional Services

Over half of all individuals in need of an expert service turn to online reviews.

According to online reviews data, 59% used online reviews to pick a legal representative or a physician.

Young people (age 18-35) are even more likely to work with an expert based upon online reviews. Only 19% of millennials will think about working with a lawyer without any.

Source: Thomson Reuters

89% Of Customers Read A Companies Responses To Reviews

Not only do a lot of consumers check out the review replies, 30% of them highly value them. Almost 96% read the replies to their own reviews.

Source: Brightlocal

Positive Reviews Encourage 68 Percent Of Consumers To Use A Local Business

Because the large bulk of customers read reviews, you would want yours to be appealing to new consumers, right? Keep them short, positive and sweet.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

When Purchasing Home Electronic Devices, 88% Of Americans Reported That Product Reviews Were The Most Influential Factor

Data reveal that reviews were more beneficial than Television advertisements at 37%, social media at 23% and display ads at 49%.

Source: Statista

64 Percent Of Americans Concur That User-generated Content (customer Reviews) Improved Their Shopping Experience In 2017

30% of consumers who read customer reviews, concur that it increases their buying confidence.

Organizations use the reviews to improve their products or services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

Google Accounts For 57.5% Of All Reviews Globally

As can be anticipated, Google is in the lead, followed by Facebook, TripAdvisor and others.

Here are the online reviews circulation rankings:

Google with 57.5%, Facebook at 19%, TripAdvisor with 8.4%, Yelp at 6.6% and Others at 8.6%.

Source: Review Trackers

30% Of Customers Feel Favorable To A Business Which Reacts To Online Reviews

Keeping in touch with your clients develops trust. Even something like responding to their remarks and reviews can make them feel valued.

As you may anticipate, clients who feel this way are more willing to invest more cash with a company.

Source: Statuslabs

Reviews Are The 3rd Most Influential Ranking Factor For Google's Local 3 Pack

Review signals (amount, variety, etc.) account for 15.44% of Google's algorithm for local ranking.

Just Google My Business signals, like distance and keywords account for 25.12%, and link signals at 16.53%, are more crucial than reviews as far as ranking factors go for the local 3 pack.

Source: Moz

Online Reviews Impact 67.7% Of Consumer Buying Decisions

More than 2 thirds of customers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.

Source: Moz