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98 Percent Of Yelp's Site Visitors Purchased From A Business They Found On The Website
Usually, 142 million customers visit Yelp every month. This is as good a time as any if you have not declared your free Yelp business page.
Source: RevLocal
The Majority Of Local Businesses Have An Average Of 39 Google Reviews
Individuals like to share their experience after they've visited a vendor. Online review trends reveal individuals choose to comment if they had a positive experience, rather than a negative or mediocre one.
Source: Brightlocal
67% Of Customers Claim Reviews Are A "Extremely Crucial" Factor When Choosing A Solution Provider
When consumers need to pick a solution provider, reviews have a massive effect on their decision.
Source: DemandGenReport
52% Of Customers Rely On A Product More If It Has Negative Reviews Too
We already discussed the positive and negative reviews and their impact on customers. Nevertheless, all products have their faults, it raises red flags that possibly the reviews are fake if all of a products reviews are positive. People expect to see some negative reviews.
Source: Capterra
Fifty Percent Of All Millennial's "Constantly" Check Out Online Reviews For Companies
Younger individuals understand the worth of being informed. User-generated content has an indisputable impact on consumers.
They will understand what they've been missing out on if businesses stop to think about the power of consumer reviews over millennials. Older individuals are different though, only 6% of people aged 55 or older read reviews.
Source: Brightlocal
83 Percent Of Clients Don't Trust Advertising
The conventional channels to reach customers aren't as prominent as they utilized to be. The majority of users who no longer trust advertisements pick to focus on customers' recommendations online.
Source: Statuslabs
88% Of Executives Regard Reputation Risk As A Top Business Problem
Reputation management stats suggest a business's reputation does not affect simply the clients. Potential team members also take a look at scores and read reviews.
Source: Deloitte
Consumers Might Invest 31 Percent More With A Business That Has Great Reviews
Focus on this fact. The better other users describe your product or service, the more cash you can charge and consumer review stats reveal to us precisely how much more.
Source: Martech Zone
Negative Reviews Can Improve Conversion By As Much As 85 Percent
It sounds insane, but negative reviews can be a positive factor for users to spend more time on your site. According to online review stats, individuals devote more than 5 times as long on a website when they check out negative reviews.
More than two thirds of users trust reviews more when there are a mix of positives and negatives. An overwhelming 95 percent suspect censorship or faked reviews if there aren't any negative ones.
Source: Reevoo
30% Of Consumers Feel Positive About A Business Which Reacts To Online Reviews
Corresponding with your customers establishes trust. Even something as basic as reacting to their reviews and comments can make them feel valued.
As you may expect, clients who feel this way are ready to spend more cash with a business.
Source: Statuslabs
49% Of Consumers Consider The Quantity Of Online Reviews As An Important Factor In Their Buying Decision
Consumers value not only the quality or nature of the reviews, however they consider their number and recency too.
The share of customers, who focus on the number of reviews is currently at 46%.
Source: Brightlocal