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Just 44 Percent Of Local Businesses Have Actually Accepted Their Google My Business Listing
That's 56% of your competition that aren't benefiting from their listing.
While business listings on the significant review platforms are free, a surprisingly low number of businesses actually utilize them.
Although we now understand why customer reviews are so powerful, most businesses apparently do not.
Source: LsaInsider
Many Popular Products Have An Average Rating Of 4.2 To 4.7
You can't make everyone happy, which is why perfect 5 star rankings are suspicious. That's why it is unnatural to get perfect 5 star scores.
According to customer rating statistics, conversion rates begin to reduce as scores rise above 4.7.
Source: Spiegel Research Center
83% Of All Younger Shoppers Were Asked To Submit A Review Recently
Of those invited, 80% of clients did submit a review. In general, companies have asked 66% of all consumers to post a review on their company.
Source: Brightlocal
95 Percent Of Travelers Read Online Reviews Prior To Reserving Travel Services
Leisure and business tourists alike read reviews to form an opinion. Business travelers read an average of 5 reviews vs. 6-7 for leisure travelers.
Source: Trust You
88% Of Americans Claimed That Product Reviews Were The Most Influential Factor When Purchasing Home Electronics
Statistics reveal that reviews were more effective than Television advertisements at 37%, social media at 23% and display advertisements at 49%.
Source: Statista
86% Of Customers Would Think About Writing A Review For A Business
Your consumers are your most valuable resource, and it's not just because of the money they invest at your business. They will be willing to share it if you offer them a good experience.
Source: Brightlocal
60% Of Customers Consult Blog And Social Media Network Reviews On Their Mobile Devices Before Shopping
In-store purchasing is affected significantly by blogs and reviews on social media. With males being twice as likely to be influenced than women.
Reviews and ranking statistics reveal people value the opinion of peers more than any other content.
Source: Collective Bias
Almost All Consumers, Who Utilize Online Reviews, Read Them Very Early In The Purchasing Process
Let's say you want to purchase a new automobile and there are several models which fit your requirements. How do you select the very best one for you? Well, you read online reviews.
With the help of other consumers, you quickly decide on one that works for you. That's how positive reviews convert consumers into consumers.
Source: Consumer Affairs
US Buyers Consider "Product Performance" To Be The Most Helpful Detail In Product Reviews
They focus on different elements of the shopping experience when individuals check out reviews. But according to online review statistics, 60% of them are most interested in the item's performance.
Customer satisfaction, product quality and quality in time are the next couple of factors to consider for more than 50% of US clients.
Source: Statista
A Lone Business Review Can Raise Its Conversions By 10%
Online review statistics show user-generated material can do miracles in terms of conversions.
A single review can have a substantial impact on your business.
A hundred reviews can raise your conversion rates by as much as 37 percent. 2 hundred can provide a mind-blowing 44 percent increase.
Source: RevLocal
71% Of Millennials Search Customer Reviews Of Expert Services
Majority of all individuals in need of an expert service turn to online reviews.
According to online reviews statistics, 59% used online reviews to choose a medical professional or a lawyer.
Younger people (age 18-35) are a lot more likely to employ a professional based upon online reviews. Only 19% of millennials will think about working with an attorney without any.
Source: Thomson Reuters
If A Company Takes Care Of Problems Quickly And Effectively, 95% Of Disappointed Clients Will Return To A Business
Customers do not expect you to be perfect. When things go wrong, they do expect you to remedy things. If there's absolutely nothing else a company can do to deal with a concern, a simple coupon can say "We are sorry" in a more attractive way.
Source: SocialMediaToday
More Than 4 Negative Reviews About A Company Or Product May Reduce Sales By 70 Percent
One negative review is enough for 35 percent of a website's visitors to choose not to buy. 3 negative reviews can cost a business 59 percent less sales.
Obviously, they can be compensated by the sheer number of positive reviews you receive.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
30% Of Clients Feel Positive About A Business Which Answers Online Reviews
Staying connected with your customers creates trust. Even something as simple as reacting to their reviews and remarks can make them feel valued.
As you might anticipate, clients who feel this way are going to invest more cash with a company.
Source: Statuslabs