for
Ferriday LA Businesses
TapEasyReviews
Just $47.00/Each Month
Asking For A Review Is Easy!
This Is What Your Customer Receives
64 Percent Of Americans Agree That User-generated Content (customer Reviews) Enhanced Their Shopping Experience In 2017
30% of consumers who check out customer reviews, agree that it increases their purchasing confidence.
Companies utilize the reviews to improve their services and products.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
89% Of Individuals Prefer To Read Reviews Using Their Smart Devices
Be it through an app or a mobile web browser, people today prefer to read reviews on their smart phones.
Source: Statista
54% Of Americans Pay The Most Attention To The Typical Star Ranking Of A Local Company
The star ranking is the first thing customers see. Still, users pay attention to other elements also, like the quantity, recency, length, and sentiment of reviews. Each of these alone affects more than a third of United States consumers.
Source: Statista
American Consumers Consider "Product Performance" To Be The Most Helpful Info In Product Reviews
When people read reviews, they concentrate on different elements of the shopping experience. But according to online review statistics, 60% of them are most interested in the item's performance.
Client satisfaction, product quality and quality over time are the next few considerations for more than 50% of American customers.
Source: Statista
91% Of Millennials Depend On Online Reviews As Much As Friends And Family
Online review statistics position customers' reviews as the most trustworthy source of suggestions. Online reviews usually bring the very same weight as recommendations from loved ones.
Source: Brightlocal
Only 44 Percent Of Local Companies Have Accepted Their Google My Business Listing
That's 56% of your competitors that aren't benefiting from their listing.
While business listings on the significant review platforms are complimentary, a remarkably low number of companies in fact use them.
Although we now know why client reviews are so effective, the majority of businesses obviously do not.
Source: LsaInsider
70% Of Consumers Need To Read At Least Four Reviews Before They Can Trust A Business
4 reviews may be too few. Most people read a lot more reviews to get a better idea of how business is actually doing. Don't depend on that fact alone.
Source: Brightlocal
61% Of Regional Businesses Have An Average Ranking Of 4 To 5 Stars
Generally two-thirds of companies have great and outstanding rankings. Just 5% of companies have a rating listed below 3 stars.
Source: Brightlocal
63.6 Percent Of Consumers Go To Google To Read Reviews Of A Business
Considering the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and third, leaving Facebook (23%) behind.
These online review statistics reveal the general appeal of a website can just go so far when it comes to trust.
Source: Review Trackers
More Than 4 Negative Reviews About A Company Or Product Might Decrease Sales By 70 Percent
One negative review suffices for 35 percent of a website's visitors to decide not to buy. Three negative reviews can cost a business 59% fewer sales.
Naturally, they can be compensated by the large number of positive reviews you receive.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
If A Business Deals With Issues Rapidly And Effectively, 95% Of Unsatisfied Clients Will Return To A Business
Customers don't expect you to be perfect. They do anticipate you to take care of things when they go wrong. If there is nothing else a business can do to fix a problem, a simple coupon can say "We're sorry" in a more appealing way.
Source: SocialMediaToday
30% Of Clients Feel Favorable To A Business Which Answers Online Reviews
Staying connected with your customers builds their trust. Even something easy like reacting to their reviews and comments can make them feel valued.
As you might expect, customers who feel this way are going to spend more money with a company.
Source: Statuslabs
82% Of Consumers Go To Review Sites Because They Wish To Acquire An Item Or A Service And Want To Get The Truth About The Businesses Services And Products.
Users come since they have currently formed a purchase decision. The bulk of them (89 percent) buy within a week of their visit.
Source: RevLocal