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Reviews Are The Most Crucial Part Of The Purchase Decision For Over 90% Of United States Customers
24% of US buyers consider reviews as 'incredibly influential'.
To show the significance of online reviews and rankings, did you know that 81% of consumers will pay more for an item with reviews and those exact same clients are likewise happy to accept slower shipping times for such items.
Source: Turntonetworks
Consumers Could Invest 31 Percent More With A Business That Has Great Reviews
Focus on this fact. The more detailed other users explain your product and services, the more money you can charge and customer review stats show us precisely just how much more.
Source: Martech Zone
53% Of Americans Consider Item Reviews And Rankings As The Most Essential Part Of The Online Shopping Experience In 2018.
Today's shoppers are smart and desire the very best bang for their dollar. It's not surprising that that they consider reading reviews as a big part of the purchasing decision.
Source: Statista
53% Of Consumers Anticipate Companies To Reply Within A Week To Negative Reviews
Online review stats show that 63% of client reviews go on without a response. That's too bad, because those businesses are losing customers that way.
Source: Review Trackers
70% Of Customers Need To Read A Minimum Of Four Reviews Before They Can Rely On A Business
4 reviews may be too few. Most people read much more reviews to get a better idea of how the business is really doing. Do not depend on that figure alone.
Source: Brightlocal
86 Percent Of Customers Would Consider Writing A Review For A Business
Your clients are your most valuable resource, and it's not just because of the cash they spend at your business. They will be prepared to share it if you give them an excellent experience.
Source: Brightlocal
89% Of Clients Review A Companies Responses To Reviews
Not only do most clients check out the review replies, 30% of them value them highly. Almost 96% read the feedback to their own reviews.
Source: Brightlocal
If It Has Less Than A 4 Star Score, More Than Half Of Customers Won't Use A Business
This stat is among many that show the value of online rankings. Now that news of client complete satisfaction travels this fast, keeping your clients delighted is more crucial than ever.
57 percent of consumers have looked for companies with more than four stars in 2018, which is up from 48% in 2017.
Furthermore, 11% looked just for companies with a best five star rating.
Source: Brightlocal
74% Of Local Companies Have At A Minimum, One Google Review
A single review is far from sufficient to improve your site's SERP ranking.
Looking at online ratings data, we learnt that a business needs to have at least 40 reviews before visitors "Award" it with a star.
Source: Brightlocal
73 Percent Of Consumers Think Consumer Reviews Are More Vital Than Star And Number Rankings
Online review stats make it clear people aren't satisfied with scores alone.
Customer reviews make the stats appear more genuine which is what the would-be clients are searching for. Almost a third of consumers say composed reviews are the only function that makes them believe the sites' reviews are pertinent and helpful.
Source: Fan and Fuel
72% Of Consumers Will Not Take Action Before They Read Some Reviews
No matter how tempting your marketing is, you still need consumer reviews. There is no other way around it. Consumers are still happy to hear you out, however they trust other people more.
Source: My Testimonial Engine
67% Of Customers Suggest Reviews Are A "Extremely Crucial" Factor When Selecting A Solution Provider
When customers need to select a solution provider, reviews have a huge effect on their decision.
Source: DemandGenReport
Google Accounts For 57.5% Of All Reviews World Wide
As can be expected, Google is in the lead, followed by Facebook, TripAdvisor and others.
These are the online reviews distribution rankings:
Google with 57.5%, Facebook with 19%, TripAdvisor at 8.4%, Yelp at 6.6% and Others at 8.6%.
Source: Review Trackers
Facebook Reviews Affect More Than 50 Percent Of Consumers' Buying Decisions
Facebook is currently the most popular social network which can likewise influence our buying preferences.
According to social media reviews data, Facebook affects more than half of users' purchase choices.
If it has positive reviews, Facebook reviews stats expose that four out of five users are more likely to trust a local business.
Source: RevLocal
Customer Reviews On Products Are Trusted Practically 12 Times More Than The Makers' Descriptions
Word-of-mouth reviews are miles ahead of the producers' description. Individuals trust other individuals viewpoints before they ever trust what the manufacturer states. The reason, producers' descriptions are generally advertisements.
Source: Martech Zone
Due To The Fact That They Desire To Acquire A Product Or A Service And Desire To Get The Facts About The Businesses Products And Services, 82 Percent Of Consumers Go To Review Sites.
Users come because they have currently formed a purchase decision. The bulk of them (89 percent) buy within a week of their visit.
Source: RevLocal