89% Of Consumers Choose To Read Reviews Using Their Cell Phones

Be it via an app or a mobile web browser, consumers prefer to read reviews on their mobile phones.

Source: Statista

88% Of Executives Regard Reputation Risk As A Leading Business Problem

Reputation management stats show a company's reputation does not impact just the clients. Potential employees likewise take a look at ratings and read reviews.

Source: Deloitte

Software Application Reviews Impact Over 98% Of All Purchasers

18 percent of software application purchasers consider reviews to be an important factor in the purchase procedure. Software application reviews have no effect whatsoever on only 2 percent of customers. Two thirds of them read more than six reviews to make up their mind and 14% of them read more than 20 reviews.

Source: Capterra

Reviews Are The 3rd Most Influential Ranking Factor For Google's Local 3 Pack

Review signals (quantity, variety, etc.) represent 15.44% of Google's algorithm for local ranking.

Google My Business signals, like distance and keywords represent 25.12%, and link signals at 16.53%, are more crucial than reviews as far as ranking factors go for the local 3 pack.

Source: Moz

Many Local Businesses Have Approximately 39 Google Reviews

People like to share their experience after they have gone to a supplier. Online review trends reveal people choose to comment if they had a favorable experience, rather than a unfavorable or mediocre one.

Source: Brightlocal

98% Of Yelp's Site Visitors Purchased From A Business They Found On The Website

Typically, 142 million customers go to Yelp each month. This is as great a time as any if you haven't claimed your totally free Yelp business page.

Source: RevLocal

Customer Reviews On Items Are Relied On Nearly 12 Times More Than The Makers' Descriptions

Word-of-mouth reviews are miles ahead of the makers' description. Individuals trust other peoples opinions before they ever trust what the producer says. The reason, makers' descriptions are generally advertisements.

Source: Martech Zone

90 Percent Of Visitors Require Less Than 10 Reviews To Form A Viewpoint About A Business

You understand what people say about impressions, right?

Users get their impression of your businesses through reviews. Usually through less than 10 of them.

Think about asking your visitors to write one if you do not have reviews on your website.

Source: Martech Zone

77% Of Clients Do Not Trust Reviews That Are Older Than 3 Months

Consumers don't care how good your service or product was in the past. Due to the fact that they are relevant and fresh, is part of why online reviews matter.

Consumers understand businesses lose their touch all the time, which is why the majority of them find older reviews irrelevant.

It is for this reason that companies should to be continuously requesting reviews.

Source: Statuslabs

If A Business Handles Issues Rapidly And Efficiently, 95% Of Unsatisfied Consumers Will Return To A Company

Consumers don't expect you to be perfect. When things go wrong, they do anticipate you to deal with things. If there's nothing else a business can do to fix a problem, a simple coupon can say "We are sorry" in a more attractive way.

Source: SocialMediaToday

60 Percent Of Customers Check Out Blog And Social Media Reviews On Their Cell Phones Prior To Shopping

In-store purchasing is influenced substantially by blogs and reviews on social media. With men being two times as likely to be affected than women.

Reviews and rating stats show people value the opinion of peers more than any other material.

Source: Collective Bias

Users Checking Out Reviews On A Mobile Phone Are 127% More Likely To Purchase Than Desktop Users

Mobile users choose to get things done faster. For that reason, buying decisions are made rapidly.

Online reviews are undoubtedly convincing, yet online marketers haven't necessarily come to value the power of them.

Source: Martech Zone

The Typical Review Length Has Actually Become 65% Much Shorter Since 2010

Nowadays reviews are much shorter, simpler, and more straight to the point. The word count of a review in 2019 is equivalent to that of a tweet.

Source: Review Trackers

67% Of Consumers Admit Reviews Are A "Very Important" Factor When Picking A Service Provider

When clients have to select a solution provider, reviews have a massive influence on their decision.

Source: DemandGenReport

95 Percent Of Travelers Check Out Online Reviews Prior To Scheduling Travel Services

Leisure and business tourists alike check out reviews to form an opinion. Business travelers check out an average of 5 reviews vs. 6-7 for leisure travelers.

Source: Trust You

A One Star Increase In Rating Can Result In A 5% To 9% Boost In Business Earnings

Businesses that treat customers honorably usually prosper, review websites help make sure of that.

Source: Statuslabs