53% Of Customers Anticipate Companies To Reply Within A Week To Unfavorable Reviews

Online review statistics clarify that 63% of customer reviews go on without a reply. That's too bad, because those companies are losing clients that way.

Source: Review Trackers

Customer Reviews On Items Are Relied On Practically 12 Times More Than The Makers' Descriptions

Word-of-mouth reviews are miles ahead of the producers' description. Individuals trust other peoples viewpoints before they ever trust what the manufacturer states. The reason, makers' descriptions are generally advertisements.

Source: Martech Zone

15% Of People Do Not Trust Businesses Without Any Online Reviews

No trust suggests no interactions. 15 percent of possible customers won't even consider doing business with a company they can't discover viewpoints about.

Source: Statuslabs

A Lot Of Best-selling Products Have A Typical Score Of 4.2 To 4.7

You can't make everybody delighted, which is why perfect 5 star ratings are suspicious. Someone always has a bit of a gripe. That's why it is abnormal to get perfect 5 star ratings. Sometimes a lower score in fact helps your overall rating.

According to client rating stats, conversion rates start to reduce as scores rise above 4.7.

Source: Spiegel Research Center

Only 44% Of Local Businesses Have Accepted Their Google My Business Listing

That's 56% of your competitors that aren't taking advantage of their listing.

While business listings on the major review platforms are free, a remarkably low number of companies actually use them.

Although we now understand why client reviews are so powerful, many businesses obviously do not.

Source: LsaInsider

Software Application Reviews Impact Over 98% Of All Purchasers

18 percent of software buyers consider reviews to be an important factor in the purchase process. Software application reviews have no impact whatsoever on only 2 percent of consumers. Two-thirds of them read more than six reviews to make up their mind and 14 percent of them read more than 20 reviews.

Source: Capterra

Online Product Reviews About An Item Can Amplify Its Conversion Rate By A Staggering 270 Percent

User review stats show the purchase likelihood for a product with 5 reviews is 270% higher than the same item without reviews.

Source: Spiegel Research Center

74% Of Local Companies Have At Least One Google Review

One review is far from sufficient to enhance your website's SERP ranking.

Taking a look at online scores stats, we learnt that a company needs to have at least 40 reviews before consumers "Award" it with a star.

Source: Brightlocal

83% Of All Younger People Were Invited To Leave A Review Recently

Of those invited, 80% of clients did give a review. In general, companies have actually asked 66% of all consumers to post a review on their business.

Source: Brightlocal

53% Of Americans Consider Product Reviews And Rankings As The Most Important Part Of The Online Shopping Experience In 2018.

Today's buyers are smart and want the very best bang for their dollar. It's no surprise that they consider checking out reviews as a big part of the buying decision.

Source: Statista

89% Of Customers Choose To Read Reviews Using Their Mobile Phones

Be it through an app or a mobile web browser, people today choose to read reviews on their cell phones.

Source: Statista

77% Of Clients Don't Rely On Reviews That Are Older Than 3 Months

Clients don't care how great your service or product was in the past. Because they are fresh and relevant, is part of why online reviews matter.

Consumers know businesses lose their touch all the time, which is why the majority of them consider older reviews unimportant.

It is for this reason that businesses should to be continuously requesting reviews.

Source: Statuslabs

Reviews Are The 3rd Most Prominent Ranking Factor For Google's Local 3 Pack

Review signals (amount, diversity, and so on) account for 15.44% of Google's algorithm for local ranking.

Only Google My Business signals, like proximity and keywords account for 25.12%, and link signals at 16.53%, are more crucial than reviews as far as ranking elements go for the local 3 pack.

Source: Moz

91% Of Companies Believe The Company's Star Rating Can Determine Whether They Win Or Lose A Possible Employee

The 86% of businesses question the integrity of online reviews. However, they understand the enormous effect user scores have on their business. Unfavorable client or employee reviews can influence 90% of job seekers.

Source: Career Arc

73 Percent Of Consumers Believe Written Reviews Are More Vital Than Star And Number Rankings

Online review data make it clear individuals aren't pleased with ratings alone.

Written reviews make the stats appear more authentic which is what the potential consumers are trying to find. Nearly a third of consumers say written reviews are the only function that makes them think the sites' reviews are beneficial and pertinent.

Source: Fan and Fuel

91% Of Millennials Have Faith In Online Reviews As Much As Family And Friends

Online review statistics position clients' reviews as the most trustworthy source of recommendations. Online reviews normally bring the exact same weight as suggestions from loved ones.

Source: Brightlocal