63.6 Percent Of Customers Go To Google To Read Reviews Of A Business

Considering the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and third, leaving Facebook (23%) behind.

These online review stats reveal the basic popularity of a website can just presume when it comes to trust.

Source: Review Trackers

72 Percent Of Clients Won't Take Action Before They Check Out Some Reviews

No matter how alluring your marketing is, you still need consumer reviews. There's no way around it. Customers are still going to hear you out, but they rely on other individuals more.

Source: My Testimonial Engine

Reviews Published On Twitter Can Increase Sales By 6.46 Percent

Online review stats show that reviews shared on Twitter, do more to boost sales than those on any other social network.

Source: Yotpo

Consumers Checking Out Reviews On A Mobile Device Are 127 Percent Most Likely To Purchase Than Desktop Users

Mobile users choose to get things done much faster. Buying choices are made quickly.

Online reviews are obviously convincing, yet marketers haven't necessarily come to value the power of them.

Source: Martech Zone

54% Of Americans Pay The Most Attention To The Typical Star Rating Of A Local Organization

The star score is the first thing consumers see. Still, users take notice of other elements too, like the quantity, recency, length, and sentiment of reviews. Each of these alone influences more than a 3rd of US customers.

Source: Statista

More Than Half Of Individuals Aged 25-34 Posted Reviews

According to Statista, the more youthful generations are unsurprisingly the more opinionated ones.

Source: Statista

88% Of Executives Consider Reputation Risk As A Top Business Issue

Reputation management stats suggest a company's reputation does not affect simply the clients. Potential employees also look at ratings and take a look at reviews.

Source: Deloitte

95 Percent Of Travelers Read Online Reviews Prior To Scheduling Travel Related Services

Leisure and business travelers alike check out reviews to form an opinion. Business tourists read an average of 5 reviews vs. 6-7 for leisure tourists.

Source: Trust You

89% Of Consumers Read A Companies Feedback To Reviews

Not only do most customers read the review replies, 30% of them value them highly. Practically 96% read the replies to their own reviews.

Source: Brightlocal

95% Of Unhappy Customers Will Return To A Business If A Business Makes An Effort To Fix Problems Quickly And Effectively

Consumers don't expect you to be perfect. When things go wrong, they do anticipate you to resolve things. If there is nothing else a business can do to resolve a concern, a simple coupon can say "We are sorry" in a more attractive way.

Source: SocialMediaToday

More Than Four Negative Reviews About A Business Or Product May Reduce Sales By 70 Percent

One negative review is enough for 35% of a website's visitors to decide not to buy. 3 negative reviews can cost a business 59% less sales.

Naturally, they can be compensated by the large number of positive reviews you get.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

Online Product Reviews About An Item Can Boost Its Conversion Rate By An Incredible 270%

User review statistics reveal the purchase likelihood for a product with five reviews is 270 percent higher than the exact same product without reviews.

Source: Spiegel Research Center

Just 6 Percent Of Consumers Do Not Rely On Consumer Reviews At All

According to client review stats, a massive 19 percent of consumers always trust online reviews and never ever a make a purchase without checking out reviews.

Source: Statista

30% Of Consumers Feel Positive About A Business Which Reacts To Online Reviews

Keeping in touch with your customers develops trust. Even something as basic as responding to their comments and reviews can make them feel valued.

As you may anticipate, customers who feel this way are happy to spend more cash with a company.

Source: Statuslabs

77% Of Consumers Do Not Rely On Reviews That Are Older Than Three Months

Consumers don't care how good your product or service was in the past. Part of why online reviews matter is due to the fact that they are relevant and fresh.

Customers know businesses lose their touch all the time, which is why the majority of them consider older reviews unimportant.

It is for this reason that businesses need to be continuously requesting reviews.

Source: Statuslabs