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Software Reviews Impact Over 98% Of All Buyers
18 percent of software application purchasers consider reviews to be an essential factor in the purchase procedure. Software application reviews have no effect whatsoever on just 2% of customers. Two-thirds of them read more than six reviews to make up their mind and 14% of them read more than 20 reviews.
Source: Capterra
US Shoppers View "Product Performance" To Be The Most Valuable Detail In Product Reviews
When people read reviews, they focus on various aspects of the shopping experience. But according to online review statistics, 60% of them are most interested in the product's performance.
Client satisfaction, product quality and quality with time are the next few considerations for more than 50% of American customers.
Source: Statista
64 Percent Of Americans Agree That User-generated Content (customer Reviews) Enhanced Their Shopping Experience In 2017
30% of consumers who check out consumer reviews, concur that it increases their purchasing confidence.
Organizations use the reviews to improve their products or services.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
Consumer Reviews On Items Are Trusted Nearly 12 Times More Than The Manufacturers' Descriptions
Word-of-mouth reviews are miles ahead of the producers' description. Individuals trust other individuals viewpoints before they ever trust what the manufacturer states. The reason, manufacturers' descriptions are basically advertisements.
Source: Martech Zone
The Typical Review Length Has Gotten 65% Shorter Since 2010
In the present day reviews are much shorter, simpler, and more straight to the point. The word count of a review in 2019 is proportionate to that of a tweet.
Source: Review Trackers
Clients Could Spend 31 Percent More With A Business That Has Great Reviews
Focus on this statistic. The better other users explain your product and services, the more cash you can charge and customer review statistics show us precisely how much more.
Source: Martech Zone
Because They Desire To Buy An Item Or A Service And Desire To Get The Truth About The Businesses Items And Services, 82 Percent Of Consumers Go To Review Sites.
Review sites are places that people go to get the truth about a business, service or product . Users come since they have already formed a buying decision. The majority of them (89%) buy within a week of their visit. And 29 percent do so within 24 hours.
Source: RevLocal
If It Has Negative Reviews As Well, 52% Of Consumers Trust An Item More
We already discussed the negative and positive reviews and their result on consumers. Nevertheless, all products have their faults, it raises red flags that maybe the reviews are phony if all of a products reviews are favorable. People expect to see some negative reviews.
Source: Capterra
83% Of All Young Buyers Were Invited To Give A Review Recently
Of those invited, 80% of consumers did leave a review. In general, companies have actually asked 66% of all clients to submit a review on their company.
Source: Brightlocal
67% Of Consumers Claim That Reviews Are A "Very Important" Factor When Picking A Solution Provider
When customers need to pick a service provider, reviews have a huge effect on their decision.
Source: DemandGenReport
If A Business Makes An Effort To Solve Issues Rapidly And Efficiently, 95% Of Dissatisfied Customers Will Go Back To A Business
Consumers don't anticipate you to be perfect. They do expect you to fix things when they go wrong. If there's nothing else a business can do to deal with an issue, a simple coupon can say "We're sorry" in a more attractive way.
Source: SocialMediaToday
61 Percent Of Regional Businesses Have A Typical Ranking Of 4 To 5 Stars
Overall 2 out of 3 companies have outstanding and good ratings. Only 5% of businesses have a ranking listed below three stars.
Source: Brightlocal
72% Of Customers Will Not Take Action Unless They Read Some Reviews
Irrespective of how eye-catching your marketing is, you still need customer reviews. There's no way around it. Customers are still willing to hear you out, however they trust other people more.
Source: My Testimonial Engine
74 Percent Of Regional Businesses Have At Least One Google Review
One review is far from adequate to improve your website's SERP ranking.
Looking at online rankings stats, we learnt that a business requires to have at least 40 reviews before people "Award" it with a star.
Source: Brightlocal