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If They Were Asked, 77% Of Clients Would Undoubtedly Leave A Review
More than a 35% would do it to notify others about their customer experience and 24% would likely direct their review to the company itself.
Over a 26% would want to leave a review to help other people with their decision making process.
Source: Podium
Reviews Are The 3rd Most Influential Ranking Aspect For Google's Local 3 Pack
Review signals (amount, variety, and so on) account for 15.44% of Google's algorithm for local ranking.
Only Google My Business signals, like proximity and keywords account for 25.12%, and link signals at 16.53%, are more important than reviews as far as ranking elements go for the local 3 pack.
Source: Moz
Unfavorable Reviews Can Boost Conversion By Up To 85%
It sounds crazy, but negative reviews can be a positive factor for users to devote more time on your site. According to online review stats, individuals devote more than 5 times as long on a site when they check out negative reviews.
More than two thirds of users trust reviews more when there are a mix of positives and negatives. A frustrating 95% suspect censorship or faked reviews if there aren't any negative ones.
Source: Reevoo
Google Represents 57.5% Of All Reviews Around The World
Google is in the lead here, followed by Facebook as a remote second.
These the online reviews circulation rankings:
Google with 57.5%, Facebook with 19%, TripAdvisor at 8.4%, Yelp with 6.6% and Others with 8.6%.
Source: Review Trackers
52% Of Customers Rely On A Product More If It Has Unfavorable Reviews Too
We already discussed the negative and positive reviews and their result on customers. However, all products have their faults, it raises red flags that maybe the reviews are fake if all of a products reviews are positive. Customers anticipate to see some unfavorable reviews.
Source: Capterra
Just 44% Of Local Companies Have Claimed Their Google My Business Listing
That's 56 percent of your competition that aren't taking advantage of their listing.
While business listings on the significant review platforms are free, a remarkably low number of businesses really make use of them.
Although we now know why client reviews are so effective, a lot of businesses obviously don't.
Source: LsaInsider
15 Percent Of Customers Do Not Trust Businesses Without Online Reviews
No trust implies no interactions. 15% of potential customers won't even think about doing business with a business they can't find viewpoints about.
Source: Statuslabs
86% Of Customers Would Think About Writing A Review For A Business
Your clients are your most valuable resource, and it's not only because of the money they spend at your business. If you provide a good experience, they will be willing to share it.
Source: Brightlocal
91 Percent Of Millennials Have Confidence In Online Reviews As Much As Loved Ones
Online review statistics place clients' reviews as the most reliable source of suggestions. Online reviews generally bring the exact same weight as suggestions from loved ones.
Source: Brightlocal
72% Of Clients Won't Take Action Unless They Check Out Some Reviews
Irrespective of how appealing your marketing is, you still require consumer reviews. There is no other way around it. Customers are still going to hear you out, but they trust other people more.
Source: My Testimonial Engine
A Lone Business Review Can Lift Its Conversions By 10 Percent
Online review statistics reveal user-generated material can do wonders in regards to conversions.
A single review can have a substantial influence on your business.
A hundred reviews can boost your conversion rates by as much as 37 percent. 2 hundred can offer a mind-blowing 44% boost.
Source: RevLocal
Reviews Posted On Twitter Can Grow Revenues By 6.46 Percent
Online review statistics show that reviews shared on Twitter, do more to boost sales than those on any other social network.
Source: Yotpo
Consumer Reviews On Products Are Trusted Nearly 12 Times More Than The Manufacturers' Descriptions
Word-of-mouth reviews are miles ahead of the makers' description. Individuals trust other peoples viewpoints before they ever trust what the maker says. The reason, producers' descriptions are essentially advertisements.
Source: Martech Zone
Only 6% Of Customers Don't Trust Customer Reviews At All
According to consumer review data, a whopping 19% of customers always trust online reviews and never ever a buy without checking out reviews initially.
Source: Statista