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88% Of Americans Reported That Product Reviews Were The Most Influential Factor When Purchasing Home Electronics
Statistics reveal that reviews were more effective than Television ads at 37%, social networks at 23% and display ads at 49%.
Source: Statista
Just 44% Of Local Businesses Have Actually Accepted Their Google My Business Listing
That's 56% of your competition that aren't taking advantage of their listing.
While business listings on the significant review platforms are free, a surprisingly low number of companies in fact utilize them.
Although we now understand why consumer reviews are so powerful, many businesses apparently don't.
Source: LsaInsider
15% Of Buyers Do Not Trust Businesses Without Having Online Reviews
No trust means no interactions. 15 percent of possible clients won't even think about doing business with a business they can't find opinions about.
Source: Statuslabs
98 Percent Of Yelp's Browsers Purchased From A Business They Discovered On The Website
Generally, 142 million consumers go to Yelp every month. If you have not declared your totally free Yelp business page, this is as good a time as any.
Source: RevLocal
30% Of Consumers Feel Positive About A Business Which Answers Online Reviews
Keeping in touch with your clients establishes trust. Even something as simple as responding to their reviews and remarks can make them feel appreciated.
As you may anticipate, customers who feel this way are more willing to invest more cash with a business.
Source: Statuslabs
49 Percent Of Customers Consider The Quantity Of Online Reviews As An Essential Consideration Of Their Purchasing Decision
Consumers value not just the quality or nature of the reviews, however they consider their quantity and recency as well.
The share of customers, who pay attention to the variety of reviews is presently at 46 percent.
Source: Brightlocal
If A Business Makes An Effort To Fix Issues Rapidly And Effectively, 95% Of Disappointed Customers Will Return To A Company
Customers do not anticipate you to be perfect. They do anticipate you to resolve things when they go wrong. If there is nothing else a company can do to solve a concern, a simple coupon can say "We are sorry" in a more enticing way.
Source: SocialMediaToday
Just 6 Percent Of Customers Don't Trust Client Reviews At All
According to consumer review statistics, a whopping 19 percent of consumers constantly trust online reviews and never ever a buy without checking out reviews first.
Source: Statista
67% Of Consumers Claim Reviews Are A "Extremely Crucial" Factor When Choosing A Solution Provider
Reviews have a massive effect on their decision when customers have to choose a solution provider.
Source: DemandGenReport
Reviews Published On Twitter Can Improve Revenues By 6.46%
Online review statistics show that reviews shared on Twitter, do more to boost sales than those on any other social media platform.
Source: Yotpo
91% Of Millennials Depend On Online Reviews As Much As Loved Ones
Online review stats put clients' reviews as the most credible source of recommendations. Online reviews normally carry the same weight as advice from friends and family.
Source: Brightlocal
Google Accounts For 57.5 Percent Of All Reviews Around The World
Google is the clear winner as far as distribution goes, however they are not the only ones in the game.
Here's the online reviews distribution rankings:
Google at 57.5%, Facebook with 19%, TripAdvisor at 8.4%, Yelp at 6.6% and Others with 8.6%.
Source: Review Trackers
61 Percent Of Regional Businesses Have A Typical Rating Of 4 To 5 Stars
Typically 2 out of 3 businesses have exceptional and awesome scores. Just 5% of companies have a score listed below 3 stars.
Source: Brightlocal