A One Star Increase In Ranking Can Cause A 5% To 9% Boost In Business Income

Businesses that treat customers fairly typically succeed, review websites help ensure of that.

Source: Statuslabs

88% Of Executives Consider Reputation Risk As A Top Business Problem

Reputation management stats show a company's reputation does not impact just the clients. Potential team members also take a look at ratings and read reviews.

Source: Deloitte

70% Of Consumers Choose To Learn About A Business By Means Of Reviews And Short Articles, Rather Than Ads

Ads are all well and good, but it deserves trying a different approach too. Reviews are by far the best method to discover the truth about a service or product.

Source: Statuslabs

64 Percent Of Americans Concur That User-generated Content (consumer Reviews) Improved Their Shopping Experience In 2017

30 percent of consumers who check out client reviews, agree that it increases their purchasing confidence.

Businesses utilize the reviews to improve their products or services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

Reviews Are The 3rd Most Prominent Ranking Aspect For Google's Local 3 Pack

Review signals (quantity, diversity, etc.) account for 15.44% of Google's algorithm for local ranking.

Google My Business signals, like proximity and keywords account for 25.12%, and link signals at 16.53%, are more crucial than reviews as far as ranking elements go for the local 3 pack.

Source: Moz

Positive Reviews Encourage 68 Percent Of Consumers To Use A Local Business

Because the vast majority of consumers read reviews, you would want yours to be enticing to new consumers, right? Keep them short, positive and sweet.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

Consumers Might Invest 31 Percent More With A Business That Has Excellent Reviews

Take note of this statistic. The more detailed other users explain your service or product, the more money you can charge and customer review statistics show us precisely just how much more.

Source: Martech Zone

98% Of Yelp's Website Visitors Purchased From A Business They Found On The Site

Usually, 142 million customers visit Yelp monthly. This is as excellent a time as any if you have not claimed your totally free Yelp business page.

Source: RevLocal

52% Of Consumers Trust A Product More If It Has Unfavorable Reviews Too

We already touched upon the positive and negative reviews and their result on customers. However, all products have their faults, it raises red flags that maybe the reviews are fake if all of a products reviews are positive. Consumers expect to see some unfavorable reviews.

Source: Capterra

89% Of Customers Review A Businesses Feedback To Reviews

Not only do a lot of clients check out the review replies, 30% of them highly value them. Practically 96% read the feedback to their own reviews.

Source: Brightlocal

Only 44% Of Local Businesses Have Actually Claimed Their Google My Business Listing

That's 56 percent of your competition that aren't benefiting from their listing.

While business listings on the major review platforms are totally free, a surprisingly low number of companies in fact make use of them.

Although we now know why client reviews are so powerful, most businesses obviously do not.

Source: LsaInsider

82% Of Customers Visit Review Sites Due To The Fact That They Want To Acquire An Item Or A Service And Want To Get The Truth About Business Services And Products.

Users come since they have actually already formed a buying decision. The bulk of them (89 percent) buy within a week of their visit.

Source: RevLocal