61 Percent Of Regional Businesses Have An Average Score Of 4 Or 5 Stars

Generally two-thirds of businesses have great and outstanding rankings. Only 5% of companies have a ranking below 3 stars.

Source: Brightlocal

89% Of Individuals Prefer To Read Reviews On Their Mobile Phones

Be it through an app or a mobile internet browser, folks prefer to read reviews on their phones.

Source: Statista

30% Of Customers Feel Comfortable With A Company Which Responds To Online Reviews

Communicating with your consumers creates trust. Even something as basic as responding to their reviews and remarks can make them feel valued.

As you may expect, clients who feel this way are happy to spend more cash with a company.

Source: Statuslabs

72% Of Consumers Will Not Take Action Unless They Check Out Some Reviews

No matter how attractive your marketing is, you still need client reviews. There is no way around it. Customers are still willing to hear you out, however they trust other people more.

Source: My Testimonial Engine

If A Business Manages To Solve Problems Rapidly And Efficiently, 95% Of Disappointed Consumers Will Return To A Company

Customers do not anticipate you to be perfect. When things go wrong, they do anticipate you to fix things. If there's absolutely nothing else a company can do to fix an issue, a simple coupon can say "We are sorry" in a more enticing way.

Source: SocialMediaToday

91% Of Businesses Think The Business's Star Rating Can Determine Whether They Win Or Lose A Potential Team Member

The 86% of companies doubt the integrity of online reviews. Nonetheless, they recognize the enormous impact user rankings have on their business. Undesirable consumer or employee reviews can influence 90% of job seekers.

Source: Career Arc

Facebook Reviews Impact More Than 50% Of Customers' Buying Decisions

Facebook is presently the most popular social media which can likewise affect our purchasing preferences.

According to social media reviews data, Facebook affects the majority of users' purchase decisions.

If it has favorable reviews, Facebook reviews statistics reveal that four out of five users are most likely to rely on a local business.

Source: RevLocal

Unfavorable Reviews Can Improve Conversion By As Much As 85 Percent

It sounds crazy, but negative reviews can be a positive driver for users to devote more time on your site. According to online review statistics, individuals devote more than five times as long on a website when they check out negative reviews.

When there are a mix of negatives and positives, more than two-thirds of users trust reviews more. If there aren't any unfavorable ones, a frustrating 95 percent suspect censorship or fabricated reviews.

Source: Reevoo

Consumers Might Spend 31 Percent More With A Business That Has Fantastic Reviews

Pay attention to this fact. The better other users describe your product and services, the more cash you can charge and consumer review statistics reveal to us exactly how much more.

Source: Martech Zone

Since They Want To Purchase An Item Or A Service And Want To Get The Truth About The Businesses Items And Services, 82% Of Consumers Go To Review Sites.

Review websites are places that people go to get the facts about a product, service or business . Since they have currently formed a purchase decision, users come. The majority of them (89 percent) purchase within a week of their visit. And 29 percent do so in 24 hours.

Source: RevLocal

Clients Reading Reviews On A Mobile Device Are 127 Percent Most Likely To Make A Purchase Than Desktop Users

Mobile users choose to get things done faster. For that reason, buying decisions are made quickly.

Online reviews are clearly persuasive, yet marketers have not necessarily come to appreciate the power of them.

Source: Martech Zone

88% Of Executives Consider Reputation Risk As A Top Business Concern

Reputation management stats suggest a company's reputation doesn't affect simply the clients. Potential team members also look at rankings and read reviews.

Source: Deloitte

98% Of Yelp's Browsers Purchased From A Business They Found On The Site

Usually, 142 million customers go to Yelp on a monthly basis. If you haven't claimed your complimentary Yelp business page, this is as excellent a time as any.

Source: RevLocal

Favorable Reviews Encourage 68% Of Consumers To Use A Local Business

Since the large majority of customers check out reviews, you would want yours to be inviting to new clients, right? Keep them short, positive and sweet.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

49% Of Consumers Consider The Quantity Of Online Reviews As A Necessary Factor In Their Buying Decision

Customers value not just the quality or nature of the reviews, however they consider their quantity and recency as well.

The share of customers, who take notice of the variety of reviews is presently at 46 percent.

Source: Brightlocal

89% Of Consumers Review A Companies Responses To Reviews

Not only do the majority of consumers read the review replies, 30% of them value them highly. Nearly 96% read the responses to their own reviews.

Source: Brightlocal

71% Of Millennials Search Customer Reviews Of Professional Services

Over half of all people in need of a professional service rely on online reviews.

According to online reviews data, 59% used online reviews to select an attorney or a medical professional.

Younger people (age 18-35) are even more inclined to employ a professional based upon online reviews. Just 19% of millennials will consider employing a lawyer without any.

Source: Thomson Reuters