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77% Of Clients Would Definitely Give A Review If They Were Asked
More than a 35% would leave a review to notify others about their client experience and 24% would most likely direct their review to the company itself.
Over a 26% would be willing to leave a review to assist other people with their decision making process.
Source: Podium
91 Percent Of Millennials Trust Online Reviews As Much As Friends And Family
Online review stats position consumers' reviews as the most credible source of recommendations. Online reviews usually carry the same weight as guidance from family and friends.
Source: Brightlocal
A Lone Business Review Can Raise Its Conversions By 10 Percent
Online review stats show user-generated content can do miracles in regards to conversions.
A single review can have a huge effect on your business.
A hundred reviews can increase your conversion rates by as much as 37 percent. Two hundred can supply an astonishing 44 percent increase.
Source: RevLocal
Online Reviews Impact 67.7% Of Customer Purchasing Decisions
More than 2 thirds of consumers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.
Source: Moz
89% Of Customers Read A Businesses Reactions To Reviews
Not only do the majority of clients read the review replies, 30% of them highly value them. Practically 96% read the reactions to their own reviews.
Source: Brightlocal
Almost All Consumers, Who Utilize Online Reviews, Read Them Early In The Purchasing Process
Let's say you want to buy a brand-new vehicle and there are a number of models which fit your criteria. How do you select the very best one for you? Well, you read online reviews.
With the help of other people, you quickly decide on one that works for you. That's how favorable reviews convert customers into customers.
Source: Consumer Affairs
30% Of Clients Feel Favorable To A Company Which Reacts To Online Reviews
Keeping in touch with your customers establishes trust. Even something like responding to their comments and reviews can make them feel appreciated.
As you might anticipate, customers who feel this way are happy to invest more money with a company.
Source: Statuslabs
Only 44 Percent Of Local Businesses Have Accepted Their Google My Business Listing
That's 56 percent of your competitors that aren't making the most of their listing.
While business listings on the major review platforms are complimentary, a remarkably low number of companies in fact make use of them.
Although we now understand why consumer reviews are so effective, the majority of businesses obviously do not.
Source: LsaInsider
91% Of Businesses Believe The Business's Star Rating Can Determine Whether They Win Or Lose A Prospective Team Member
The 86% of companies question the integrity of online reviews. However, they realize the massive effect user scores have on their business. Undesirable customer or employee reviews can influence 90% of job seekers.
Source: Career Arc
89% Of Consumers Like To Read Reviews On Their Cell Phones
Be it by means of an app or a mobile internet browser, consumers prefer to read reviews on their cell phones.
Source: Statista
Online Item Reviews About A Product Can Raise Its Conversion Rate By More Than 270%
User review statistics show the purchase probability for an item with 5 reviews is 270% higher than the very same product without reviews.
Source: Spiegel Research Center
Negative Reviews Can Improve Conversion By As Much As 85 Percent
It sounds crazy, however negative reviews can be a positive force for users to devote more time on your website. According to online review statistics, individuals devote more than 5 times as long on a website when they check out negative reviews.
When there are a mix of positives and negatives, more than two thirds of users trust reviews more. If there aren't any negative ones, an overwhelming 95 percent suspect censorship or faked reviews.
Source: Reevoo
Facebook Reviews Affect More Than 50 Percent Of Consumers' Buying Decisions
Facebook is currently the most popular social network which can also affect our buying decisions.
According to social media reviews stats, Facebook affects more than half of users' purchase choices.
If it has positive reviews, Facebook reviews stats reveal that four out of five users are more likely to rely on a local business.
Source: RevLocal
63.6 Percent Of Consumers Visit Google To Read Reviews Of A Business
Thinking about the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and 3rd, leaving Facebook (23%) at the end.
These online review stats reveal the general popularity of a site can only presume when it pertains to trust.
Source: Review Trackers
15 Percent Of Users Don't Trust Businesses With No Online Reviews
No trust suggests no interactions. 15 percent of possible clients will not even think about doing business with a business they can't discover viewpoints about.
Source: Statuslabs
Clients Might Spend 31 Percent More With A Business That Has Fantastic Reviews
Take note of this fact. The better other users describe your product or service, the more cash you can charge and customer review stats show us precisely just how much more.
Source: Martech Zone