If It Has Less Than A 4 Star Ranking, More Than Half Of Consumers Will Not Utilize A Service

This stat is one of lots of that illustrate the value of online rankings. Now that news of consumer satisfaction travels this quick, keeping your clients delighted is more vital than ever.

57 percent of consumers have searched for business with more than 4 stars in 2018, which is up from 48% in 2017.

Furthermore, 11% looked only for organizations with a best five star ranking.

Source: Brightlocal

60 Percent Of Consumers Refer To Blog And Social Media Reviews On Their Mobile Devices Before Shopping

In-store shopping is affected substantially by blogs and reviews on social media. With males being twice as likely to be affected than women.

Reviews and rating stats reveal individuals value the opinion of peers more than any other material.

Source: Collective Bias

Google Represents 57.5% Of All Reviews Across The World

As can be anticipated, Google is in the lead, followed by Facebook, TripAdvisor and others.

Here's the online reviews circulation rankings:

Google at 57.5%, Facebook with 19%, TripAdvisor at 8.4%, Yelp with 6.6% and Others at 8.6%.

Source: Review Trackers

Favorable Reviews Encourage 68% Of Customers To Use Local Businesses

Considering that the huge majority of consumers check out reviews, you'd want yours to be appealing to new customers, right? Keep them short, sweet and positive.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

88% Of Executives Judge Reputation Risk As A Leading Business Problem

Reputation management stats indicate a business's reputation doesn't impact simply the clients. Potential employees also take a look at rankings and read reviews.

Source: Deloitte

95% Of Travelers Read Online Reviews Prior To Scheduling Travel Services

Leisure and business travelers alike check out reviews to form an opinion. Business tourists read an average of 5 reviews vs. 6-7 for leisure travelers.

Source: Trust You

If They Were Asked, 77% Of Customers Would Most Likely Give A Review

More than a 35% would submit a review to inform others about their consumer experience and 24% would probably direct their review to the company itself.

Over a 26% would be willing to give a review to assist other people with their choice making process.

Source: Podium

Customers Might Invest 31 Percent More With A Business That Has Excellent Reviews

Focus on this statistic. The more detailed other users explain your product and services, the more cash you can charge and consumer review stats show us precisely how much more.

Source: Martech Zone

61% Of Local Businesses Have An Average Score Of 4 Or 5 Stars

Overall two thirds of businesses have great and awesome rankings. Only 5% of companies have a ranking listed below 3 stars.

Source: Brightlocal

Online Product Reviews About An Item Can Improve Its Conversion Rate By More Than 270%

User review statistics show the purchase likelihood for an item with five reviews is 270 percent higher than the very same item without reviews.

Source: Spiegel Research Center

30% Of Consumers Feel Comfortable With A Company Which Responds To Online Reviews

Staying connected with your consumers builds their trust. Even something like responding to their reviews and comments can make them feel valued.

As you might expect, customers who feel this way are ready to spend more money with a company.

Source: Statuslabs

US Buyers Regard "Product Performance" To Be The Most Useful Information In Product Reviews

They focus on various elements of the shopping experience when people read reviews. However according to online review stats, 60% of them are most interested in the product's performance.

Client satisfaction, product quality and quality over time are the next couple of considerations for more than 50% of USA customers.

Source: Statista

91% Of Businesses Believe The Company's Star Rating Can Determine Whether They Win Or Lose A Prospective Employee

The 86% of companies question the integrity of online reviews. Nevertheless, they realize the huge impact user rankings have on their business. Unfavorable consumer or staff member reviews can affect 90% of job seekers.

Source: Career Arc

Because They Want To Acquire A Service Or A Product And Want To Get The Truth About The Businesses Items And Services, 82% Of Consumers Visit Review Websites.

Review websites are places that people go to get the facts about a service, item or business. Since they have already formed a purchase decision, users come. The bulk of them (89%) buy within a week of their visit. And 29 percent do so in 24 hours.

Source: RevLocal