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49% Of Customers Consider The Quantity Of Online Reviews As An Important Consideration Of Their Purchasing Decision
Consumers value not only the quality or nature of the reviews, however they consider their number and recency too.
The share of consumers, who take note of the variety of reviews is currently at 46%.
Source: Brightlocal
91% Of Businesses Think The Company's Star Rating Can Determine Whether They Win Or Lose A Potential Team Member
The 86% of companies doubt the integrity of online reviews. Nonetheless, they understand the huge impact user ratings have on their business. Undesirable client or staff member reviews can affect 90% of job seekers.
Source: Career Arc
Google Accounts For 57.5% Of All Reviews World Wide
Google is in the lead here, followed by Facebook as a far-off second.
Here are the online reviews circulation rankings:
Google at 57.5%, Facebook at 19%, TripAdvisor at 8.4%, Yelp at 6.6% and Others at 8.6%.
Source: Review Trackers
89% Of Consumers Read A Companies Responses To Reviews
Not only do a lot of individuals check out the review replies, 30% of them highly value them. Almost 96% read the replies to their own reviews.
Source: Brightlocal
90% Of Customers Require Less Than 10 Reviews To Form An Opinion About A Business
You understand what people say about first impressions?
Users get their impression of your businesses through reviews. Typically through less than 10 of them.
If you do not have reviews on your site, consider asking your visitors to write one.
Source: Martech Zone
Most Best-selling Products Have An Average Rating Of 4.2 To 4.7
You can't make everyone delighted, which is why perfect 5 star scores are suspicious. Somebody always has a little bit of a gripe. That's why it is unnatural to get perfect 5 star ratings. In some cases a lower rating actually helps your overall rating.
According to customer rating stats, conversion rates begin to decrease as rankings rise above 4.7.
Source: Spiegel Research Center
Reviews Shared On Twitter Can Help Improve Revenues By 6.46 Percent
Online review stats reveal that reviews shared on Twitter, do more to grow sales than those on any other social media platform.
Source: Yotpo
63.6% Of Customers Go To Google To Read Reviews Of A Business
Thinking about the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and third, leaving Facebook (23%) at the end.
When it comes to trust, these online review stats show the general popularity of a site can just go so far.
Source: Review Trackers
If It Has Unfavorable Reviews As Well, 52% Of Consumers Trust A Product More
We already discussed the negative and positive reviews and their result on customers. Nevertheless, all products have their faults, if all of a products reviews are positive, it raises warnings that maybe the reviews are phony. Consumers anticipate to see some unfavorable reviews.
Source: Capterra
88% Of Executives Consider Reputation Risk As A Top Business Problem
Reputation management stats indicate a business's reputation does not impact just the clients. Potential team members likewise take a look at rankings and take a look at reviews.
Source: Deloitte
53% Of Consumers Anticipate Companies To Reply Within A Week To Negative Reviews
Online review statistics prove that 63% of consumer reviews remain without a response. That's too bad, since those businesses are losing consumers that way.
Source: Review Trackers
Fifty Percent Of All Millennial's "Always" Read Online Reviews For Businesses
More youthful individuals understand the worth of being informed. User-generated content has an indisputable effect on customers.
They will realize what they've been missing out on if businesses stop to consider the power of consumer reviews over millennials. Older people are various though, just 6% of people aged 55 or older read reviews.
Source: Brightlocal
United States Shoppers Regard "Product Performance" To Be The Most Valuable Info In Product Reviews
When individuals read reviews, they focus on different elements of the shopping experience. However according to online review statistics, 60% of them are most interested in the product's performance.
Customer satisfaction, product quality and quality with time are the next couple of considerations for more than 50% of US consumers.
Source: Statista