Online Reviews Affect 67.7% Of Customer Purchasing Decisions

More than two thirds of consumers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.

Source: Moz

49% Of Customers Consider The Number Of Online Reviews As An Important Factor In Their Purchasing Decision

Customers value not just the quality or nature of the reviews, but they consider their number and recency too.

The share of clients, who focus on the number of reviews is presently at 46%.

Source: Brightlocal

53% Of Customers Expect Companies To Answer Back Within A Week To Negative Reviews

Online review statistics show that 63% of client reviews stay without a reply. That's regrettable, since those businesses are losing clients that way.

Source: Review Trackers

64% Of Americans Agree That User-generated Content (client Reviews) Improved Their Shopping Experience In 2017

30% of customers who read client reviews, concur that it increases their buying confidence.

Companies utilize the reviews to enhance their products or services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

A One Star Increase In Ranking Can Cause A 5% To 9% Boost In Business Income

Businesses that treat consumers fairly typically prosper, review sites help ensure of that.

Source: Statuslabs

Since They Want To Buy An Item Or A Service And Desire To Get The Facts About The Businesses Items And Services, 82 Percent Of Customers Check Out Review Websites.

Users come because they have already formed a purchase decision. The bulk of them (89%) purchase within a week of their visit.

Source: RevLocal

When Purchasing Home Electronic Devices, 88% Of Americans Reported That Product Reviews Were The Most Prominent Aspect

Stats reveal that reviews were more helpful than Television advertisements at 37%, social media at 23% and display advertisements at 49%.

Source: Statista

Negative Reviews Can Improve Conversion By Up To 85 Percent

It sounds crazy, but negative reviews can be a positive driver for users to devote more time on your site. According to online review statistics, people devote more than five times as long on a site when they check out negative reviews.

When there are a mix of positives and negatives, more than two-thirds of users trust reviews more. If there aren't any negative ones, a frustrating 95 percent suspect censorship or faked reviews.

Source: Reevoo

Many Local Companies Have An Average Of 39 Google Reviews

Individuals like to share their experience after they have gone to a supplier. Online review trends show people choose to comment if they had a positive experience, rather than a average or unfavorable one.

Source: Brightlocal

Almost All Customers, Who Use Online Reviews, Read Them Early In The Purchasing Process

Let's say you want to purchase a new automobile and there are several models which fit your requirements. How do you choose the best one for you? Well, you read online reviews.

With the help of other consumers, you manage to pick a model that works for you. That's how favorable reviews transform customers into clients.

Source: Consumer Affairs

More Than Half Of Shoppers Aged 25-34 Submitted Reviews

According to Statista, the more youthful generations are reportedly the more vocal ones.

Source: Statista

Just 6 Percent Of Customers Do Not Rely On Consumer Reviews At All

According to customer review data, a whopping 19% of consumers constantly trust online reviews and never ever a purchase without checking out reviews initially.

Source: Statista

Facebook Reviews Impact More Than 50 Percent Of Consumers' Purchasing Decisions

Facebook is presently the most popular social network which can also influence our buying preferences.

According to social reviews stats, Facebook affects the majority of users' purchase choices.

If it has positive reviews, Facebook reviews statistics reveal that four out of five users are more likely to trust a local business.

Source: RevLocal

88% Of Executives Consider Reputation Risk As A Top Business Concern

Reputation management statistics indicate a business's reputation doesn't impact just the consumers. Potential employees also look at rankings and read reviews.

Source: Deloitte

15% Of Consumers Do Not Trust Businesses With No Online Reviews

No trust suggests no interactions. 15 percent of possible customers won't even think about working with a business they can't find opinions about.

Source: Statuslabs