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A One Star Boost In Score Can Cause A 5% To 9% Boost In Business Revenue
Businesses that treat customers honorably generally prosper, review websites help make sure of that.
Source: Statuslabs
73 Percent Of Consumers Think Client Reviews Are More Vital Than Star And Number Scores
Online review statistics make it clear people aren't satisfied with scores alone.
Written reviews make the stats appear more authentic which is what the would-be consumers are searching for. Almost a third of customers say composed reviews are the only feature that makes them think the sites' reviews are useful and appropriate.
Source: Fan and Fuel
Only 44% Of Local Companies Have Claimed Their Google My Business Listing
That's 56% of your competition that aren't making the most of their listing.
While business listings on the major review platforms are totally free, a surprisingly low number of businesses actually make use of them.
Although we now understand why consumer reviews are so powerful, a lot of businesses apparently don't.
Source: LsaInsider
67% Of Consumers Claim Reviews Are A "Very Important" Factor When Choosing A Service Provider
Reviews have a huge impact on their decision when customers have to choose a solution provider.
Source: DemandGenReport
A Lot Of Best Selling Items Have An Average Ranking Of 4.2 To 4.7
You can't make everybody happy, which is why perfect 5 star rankings are suspicious. That's why it is abnormal to get perfect 5 star ratings.
According to customer rating statistics, conversion rates start to reduce as ratings rise above 4.7.
Source: Spiegel Research Center
Because They Desire To Purchase A Service Or A Product And Desire To Get The Facts About The Businesses Items And Services, 82% Of Consumers Go To Review Sites.
Users come due to the fact that they have currently formed a purchase decision. The majority of them (89%) buy within a week of their visit.
Source: RevLocal
72% Of Consumers Will Not Take Action Unless They Read Some Reviews
Irrespective of how appealing your marketing is, you still need consumer reviews. There's no way around it. Customers are still willing to hear you out, but they rely on other individuals more.
Source: My Testimonial Engine
88% Of Executives Regard Reputation Risk As A Leading Business Problem
Reputation management statistics indicate a company's reputation doesn't affect just the consumers. Potential team members likewise take a look at rankings and read reviews.
Source: Deloitte
52% Of Customers Rely On A Product More If It Has Unfavorable Reviews Too
We already touched upon the positive and negative reviews and their impact on customers. However, all products have their faults, it raises red flags that possibly the reviews are phony if all of a products reviews are positive. Customers expect to see some unfavorable reviews.
Source: Capterra
91 Percent Of Millennials Turn To Online Reviews As Much As Friends And Family
Online review statistics put customers' reviews as the most trustworthy source of recommendations. Online reviews typically bring the exact same weight as guidance from family and friends.
Source: Brightlocal
86% Of Customers Would Consider Composing A Review For A Business
Your customers are your most important resource, and it's not only because of the cash they invest at your business. If you provide an excellent experience, they will be willing to share it.
Source: Brightlocal
70 Percent Of Consumers Need To Read At Least Four Reviews Before They Can Trust A Business
4 reviews may be too few. Most people check out many more reviews to get an idea of how the business is in fact doing. Do not depend on that fact alone.
Source: Brightlocal
The Typical Review Length Has Gotten 65% Shorter Since 2010
Currently reviews are much shorter, simpler, and more straight to the point. The length of a review in 2019 is typical to that of tweet on twitter.
Source: Review Trackers
60 Percent Of Consumers Check Out Blog And Social Media Network Reviews On Their Cell Phones Prior To Shopping
In-store shopping is affected considerably by blogs and reviews on social networks. With men being twice as likely to be affected than ladies.
Reviews and rating stats reveal individuals value the viewpoint of peers more than any other content.
Source: Collective Bias
Consumer Reviews On Items Are Relied On Almost 12 Times More Than The Makers' Descriptions
Word-of-mouth reviews are miles ahead of the producers' description. People trust other peoples opinions before they ever trust what the manufacturer says. The reason, makers' descriptions are essentially advertisements.
Source: Martech Zone