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The Majority Of Local Companies Have An Average Of 39 Google Reviews
Individuals like to share their experience after they have gone to a supplier. Online review trends reveal individuals prefer to comment if they had a positive experience, rather than a average or negative one.
Source: Brightlocal
71% Of Millennials Browse Consumer Reviews Of Expert Services
More than half of all people in need of an expert service rely on online reviews.
According to online reviews stats, 59% used online reviews to select an attorney or a doctor.
Young people (age 18-35) are much more inclined to hire a professional based on online reviews. Only 19% of millennials will think about hiring a lawyer without any.
Source: Thomson Reuters
73 Percent Of Consumers Believe Client Reviews Are More Vital Than Star And Number Scores
Online review stats make it clear individuals aren't pleased with scores alone.
Written reviews make the statistics appear more authentic which is what the would-be consumers are trying to find. Practically a third of customers state composed reviews are the only feature that makes them believe the sites' reviews are beneficial and pertinent.
Source: Fan and Fuel
53% Of Consumers Expect Companies To Reply Within A Week To Unfavorable Reviews
Online review stats prove that 63% of client reviews stay without a response. That's too bad, since those businesses are losing customers that way.
Source: Review Trackers
74 Percent Of Regional Companies Have At A Minimum, One Google Review
A single review is far from adequate to enhance your site's SERP ranking.
Taking a look at online scores statistics, we found out that a business needs to have at least 40 reviews before people "Award" it with a star.
Source: Brightlocal
Reviews Are The Most Vital Part Of The Purchase Choice For Over 90% Of US Clients
24% of US consumers consider reviews as 'incredibly influential'.
To show the significance of online reviews and rankings, did you understand that 81 percent of consumers will pay more for a product with reviews and those same clients are also willing to accept slower shipping times for such items.
Source: Turntonetworks
83 Percent Of Consumers Don't Rely On Advertising
The standard channels to reach customers aren't as prominent as they used to be. Many users who no longer trust ads select to take notice of clients' recommendations online.
Source: Statuslabs
95 Percent Of Travelers Read Online Reviews Prior To Reserving Travel Related Services
Leisure and business tourists alike read reviews to form an opinion. Business travelers check out an average of 5 reviews vs. 6-7 for leisure travelers.
Source: Trust You
Consumers Could Invest 31 Percent More With A Business That Has Excellent Reviews
Take notice of this fact. The better other users describe your services or product, the more cash you can charge and customer review stats reveal to us exactly just how much more.
Source: Martech Zone
Google Represents 57.5 Percent Of All Reviews World-wide
Google is the clear winner as far as distribution goes, however they are not the only ones in the game.
These the online reviews circulation rankings:
Google with 57.5%, Facebook with 19%, TripAdvisor at 8.4%, Yelp with 6.6% and Others with 8.6%.
Source: Review Trackers
72 Percent Of Clients Won't Take Action Unless They Read Some Reviews
Regardless of how attractive your marketing is, you still require consumer reviews. There is no other way around it. Clients are still going to hear you out, but they rely on other people more.
Source: My Testimonial Engine