89% Of Clients Choose To Read Reviews On Their Mobile Devices

Be it by means of an app or a mobile internet browser, people choose to read reviews on their smart phones.

Source: Statista

If They Were Asked, 77% Of Clients Would Most Likely Give A Review

More than a 35% would post a review to advise others about their consumer encounter and 24% would undoubtedly direct their review to the business itself.

Over a 26% would want to give a review to help other people with their choice making process.

Source: Podium

70 Percent Of Consumers Prefer To Discover A Business Via Reviews And Short Articles, Instead Of Advertisements

Ads are all well and good, however it's worth trying a different approach also. Reviews are by far the very best method to find the truth about a service or product.

Source: Statuslabs

Most Local Companies Have An Average Of 39 Google Reviews

People like to share their experience after they have visited a supplier. Online review trends reveal people choose to comment if they had a positive experience, rather than a negative or average one.

Source: Brightlocal

83% Of All Young Buyers Were Invited To Give A Review Recently

Of those invited, 80% of consumers did leave a review. Overall, businesses have asked 66% of all consumers to post a review on their business.

Source: Brightlocal

54% Of Americans Pay The Most Attention To The Typical Star Score Of A Local Company

The star score is the first thing customers see. Still, users take note of other aspects also, like the amount, recency, length, and belief of reviews. Each of these alone affects more than a 3rd of United States consumers.

Source: Statista

30% Of Consumers Feel Positive About A Company Which Reacts To Online Reviews

Keeping in touch with your customers builds their trust. Even something as simple as reacting to their comments and reviews can make them feel valued.

As you may anticipate, customers who feel this way are ready to invest more money with a business.

Source: Statuslabs

91% Of Millennials Rely On Online Reviews As Much As Family And Friends

Online review stats put customers' reviews as the most credible source of recommendations. Online reviews typically carry the exact same weight as guidance from friends and family.

Source: Brightlocal

A One Star Increase In Rating Can Result In A 5% To 9% Increase In Business Revenue

Businesses that treat customers fairly typically flourish, review websites help make certain of that.

Source: Statuslabs

53 Percent Of Americans Consider Product Reviews And Scores As The Most Essential Part Of The Online Shopping Experience In 2018.

Today's buyers are wary and desire the very best bang for their buck. It's not surprising that that they consider reading reviews as a huge part of the buying decision.

Source: Statista

If It Has Less Than A 4 Star Ranking, More Than Half Of Customers Will Not Use A Business

This stat is among many that show the significance of online rankings. Now that news of client fulfillment travels this fast, keeping your consumers pleased is more vital than ever.

57% of consumers have searched for business with more than four stars in 2018, which is up from 48% in 2017.

Furthermore, 11 percent looked only for organizations with a best five star score.

Source: Brightlocal

91% Of Businesses Think The Business's Star Rating Can Determine Whether They Win Or Lose A Prospective Team Member

The 86% of companies question the integrity of online reviews. Nevertheless, they understand the enormous effect user scores have on their business. Unfavorable customer or staff member reviews can affect 90% of job seekers.

Source: Career Arc

Over Half Of Clients Aged 25-34 Wrote Reviews

According to Statista, the younger generations are evidently the more opinionated ones.

Source: Statista