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89% Of Individuals Like To Read Reviews Using Their Mobile Phones
Be it by means of an app or a mobile internet browser, customers choose to read reviews on their smart phones.
Source: Statista
Customers Checking Out Reviews On A Mobile Phone Are 127 Percent More Likely To Buy Than Desktop Users
Mobile users choose to get things done much faster. Purchasing decisions are made rapidly.
Online reviews are certainly convincing, yet online marketers haven't always come to appreciate the power of them.
Source: Martech Zone
Online Reviews Impact 67.7% Of Consumer Buying Decisions
More than 2 thirds of consumers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.
Source: Moz
53% Of Customers Anticipate Businesses To Reply Within A Week To Unfavorable Reviews
Online review stats clarify that 63% of client reviews stay without a response. That's too bad, because those businesses are losing consumers that way.
Source: Review Trackers
52% Of Consumers Rely On A Product More If It Has Unfavorable Reviews Too
We already discussed the positive and negative reviews and their result on customers. However, all products have their faults, it raises red flags that possibly the reviews are fake if all of a products reviews are favorable. People anticipate to see some unfavorable reviews.
Source: Capterra
88% Of Executives Regard Reputation Risk As A Top Business Problem
Reputation management stats show a company's reputation does not impact just the clients. Potential team members likewise take a look at rankings and read reviews.
Source: Deloitte
Only 44 Percent Of Local Companies Have Accepted Their Google My Business Listing
That's 56 percent of your competition that aren't taking advantage of their listing.
While business listings on the major review platforms are totally free, a surprisingly low number of companies really utilize them.
Although we now know why customer reviews are so powerful, most businesses apparently don't.
Source: LsaInsider
90% Of Buyers Require Less Than 10 Reviews To Form An Opinion About A Business
You know what people say about very first impressions?
Users get their impression of your businesses through reviews. Typically through less than 10 of them.
Consider asking your visitors to write one if you do not have reviews on your site.
Source: Martech Zone
Reviews Are The Most Essential Part Of The Purchase Decision For Over 90% Of American Consumers
24% of US consumers consider reviews as 'incredibly influential'.
To show the significance of online reviews and ratings, did you understand that 81% of consumers will pay more for a product with reviews and those exact same clients are likewise going to accept slower shipping times for such items.
Source: Turntonetworks
Facebook Reviews Impact More Than 50 Percent Of Consumers' Purchasing Decisions
Facebook is presently the most popular social media which can likewise affect our purchasing decisions.
According to social media reviews data, Facebook impacts more than half of users' purchase decisions.
Facebook reviews statistics expose that 4 out of five users are more likely to trust a local business if it has favorable reviews.
Source: RevLocal
60 Percent Of Customers Check Out Blog And Social Media Network Reviews On Their Mobile Phones Prior To Shopping
In-store purchasing is affected substantially by blogs and reviews on social networks. With men being two times as likely to be affected than ladies.
Reviews and ranking stats show individuals value the opinion of peers more than any other content.
Source: Collective Bias
63.6% Of Customers Go To Google To Check For Reviews Of A Business
Considering the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and 3rd, leaving Facebook (23%) last.
When it comes to trust, these online review stats show the basic popularity of a site can only go so far.
Source: Review Trackers
30% Of Consumers Feel Favorable To A Company Which Reacts To Online Reviews
Corresponding with your customers builds their trust. Even something as simple as responding to their remarks and reviews can make them feel appreciated.
As you might anticipate, clients who feel this way are happy to invest more cash with a company.
Source: Statuslabs
Favorable Reviews Motivate 68% Of Consumers To Choose A Local Business
Because the huge majority of consumers read reviews, you would want yours to be appealing to new clients, right? Keep them short, positive and sweet.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
91% Of Millennials Depend On Online Reviews As Much As Friends And Family
Online review statistics place clients' reviews as the most trustworthy source of recommendations. Online reviews usually carry the exact same weight as guidance from family and friends.
Source: Brightlocal
The Typical Review Length Has Actually Become 65% Much Shorter Since 2010
At the present time reviews are much shorter, simpler, and more straight to the point. The length of a review in 2019 is comparable to that of a twitter tweet.
Source: Review Trackers
98 Percent Of Yelp's Browsers Purchased From A Business They Discovered On The Website
Usually, 142 million customers check out Yelp each month. If you have not declared your complimentary Yelp business page, this is as good a time as any.
Source: RevLocal
15% Of People Do Not Trust Businesses Without Online Reviews
No trust suggests no interactions. 15% of prospective clients will not even consider working with a company they can't discover opinions about.
Source: Statuslabs