91% Of Companies Think The Company's Star Rating Can Determine Whether They Win Or Lose A Potential Employee

The 86% of companies doubt the integrity of online reviews. Nevertheless, they recognize the massive effect user rankings have on their business. Undesirable client or staff member reviews can influence 90% of job seekers.

Source: Career Arc

The Majority Of Best Selling Products Have An Average Ranking Of 4.2 To 4.7

You can't make everyone happy, which is why perfect 5 star ratings are suspicious. That's why it is abnormal to get perfect 5 star rankings.

According to consumer rating stats, conversion rates start to decrease as scores rise above 4.7.

Source: Spiegel Research Center

83 Percent Of Consumers Do Not Trust Advertising

The standard channels to reach consumers aren't as prominent as they utilized to be. A lot of users who no longer trust ads select to focus on consumers' recommendations online.

Source: Statuslabs

The Typical Review Length Has Actually Become 65% Much Shorter Since 2010

Currently reviews are much shorter, easier, and more straight to the point. The word count of a review in 2019 is proportionate to that of a tweet.

Source: Review Trackers

Majority Of Consumers Will Not Utilize A Business If It Has Less Than A 4 Star Score

This stat is one of numerous that illustrate the significance of online rankings. Now that news of client satisfaction travels this fast, keeping your clients delighted is more crucial than ever.

57 percent of consumers have searched for business with more than four stars in 2018, which is up from 48 percent in 2017.

Furthermore, 11 percent looked only for organizations with an ideal five star ranking.

Source: Brightlocal

77% Of Individuals Don't Trust Reviews That Are Older Than 3 Months

Customers don't care how excellent your service or product was in the past. Part of why online reviews matter is due to the fact that they are relevant and fresh.

Consumers know businesses lose their touch all the time, which is why the majority of them consider older reviews unimportant.

It is for this reason that companies ought to be continuously asking for reviews.

Source: Statuslabs

Reviews Are The Most Essential Part Of The Purchase Decision For Over 90% Of American Consumers

24% of US shoppers consider reviews as 'incredibly influential'.

To illustrate the significance of online reviews and ratings, did you understand that 81 percent of consumers will pay more for a product with reviews and those very same clients are likewise going to accept slower shipping times for such items.

Source: Turntonetworks

95% Of Unsatisfied Clients Will Go Back To A Company If A Company Takes Care Of Issues Rapidly And Effectively

Consumers don't anticipate you to be perfect. They do anticipate you to take care of things when they go wrong. If there is nothing else a business can do to resolve an issue, a simple coupon can say "We are sorry" in a more enticing way.

Source: SocialMediaToday

Almost All Consumers, Who Use Online Reviews, Read Them Early On In The Purchasing Process

Let's say you want to buy a brand-new vehicle and there are several models which fit your requirements. How do you choose the very best one for you? Well, you read the reviews.

With the help of other consumers, you quickly decide on one that works for you. That's how favorable reviews transform consumers into clients.

Source: Consumer Affairs

77% Of Customers Would Definitely Leave A Review If They Were Asked

More than a 35% would do it to notify others about their client encounter and 24% would certainly direct their review to the company itself.

Over a 26% would want to give a review to help other people with their decision making process.

Source: Podium

89% Of Individuals Choose To Read Reviews On Their Mobile Devices

Be it via an app or a mobile web browser, people young and old prefer to read reviews on their smart phones.

Source: Statista

61 Percent Of Local Businesses Have A Typical Ranking Of 4 Or 5 Stars

Typically 2 out of 3 businesses have outstanding and good scores. Only 5% of businesses have a ranking listed below three stars.

Source: Brightlocal

Favorable Reviews Encourage 68 Percent Of Consumers To Use Local Businesses

Since the large bulk of customers check out reviews, you would want yours to be appealing to brand-new consumers? Keep them short, positive and sweet.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

More Than Half Of Customers Aged 25 To 34 Submitted Reviews

According to Statista, the more youthful generations are apparently the more opinionated ones.

Source: Statista

72 Percent Of Customers Won't Take Action Before They Check Out Some Reviews

Irrespective of how appealing your marketing is, you still need customer reviews. There is no skirting around it. Clients are still ready to hear you out, however they rely on other people more.

Source: My Testimonial Engine

64 Percent Of Americans Agree That User-generated Content (consumer Reviews) Enhanced Their Shopping Experience In 2017

30 percent of customers who check out customer reviews, concur that it increases their purchasing confidence.

Companies utilize the reviews to enhance their products and services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

Unfavorable Reviews Can Improve Conversion By Up To 85 Percent

It sounds crazy, but negative reviews can be a positive driver for users to spend more time on your site. According to online review data, individuals spend more than 5 times as long on a website when they check out negative reviews.

More than two thirds of users trust reviews more when there are a mix of negatives and positives. If there aren't any negative ones, an overwhelming 95 percent suspect censorship or fabricated reviews.

Source: Reevoo