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More Than Half Of Consumers Won't Utilize A Company If It Has Less Than A 4 Star Rating
This stat is one of numerous that highlight the value of online rankings. Now that news of client fulfillment travels this fast, keeping your consumers delighted is more important than ever.
57% of consumers have looked for business with more than four stars in 2018, which is up from 48 percent in 2017.
Additionally, 11% looked only for companies with a best five star score.
Source: Brightlocal
Reviews Shared On Twitter Can Help Boost Sales By 6.46 Percent
Online review stats show that reviews shared on Twitter, do more to grow sales than those on any other social media platform.
Source: Yotpo
72% Of Consumers Won't Take Action Unless They Read Some Reviews
No matter how tempting your marketing is, you still require client reviews. There is no way around it. Clients are still happy to hear you out, however they rely on other people more.
Source: My Testimonial Engine
64% Of Americans Concur That User-generated Content (consumer Reviews) Improved Their Shopping Experience In 2017
30% of customers who check out client reviews, agree that it increases their purchasing confidence.
Organizations use the reviews to enhance their products and services.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
77% Of Customers Would Definitely Give A Review If They Were Asked
More than a 35% would submit a review to notify others about their consumer encounter and 24% would likely direct their review to the business itself.
Over a 26% would be willing to submit a review to help other people with their choice making process.
Source: Podium
Favorable Reviews Encourage 68 Percent Of Customers To Use A Local Business
Considering that the vast majority of customers check out reviews, you'd want yours to be enticing to new customers, right? Keep them short, positive and sweet.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
70 Percent Of Consumers Need To Check Out At Least Four Reviews Before They Can Trust A Business
Four reviews may be too few. The majority of people read a lot more reviews to get an idea of how business is really doing. Don't depend upon that statistic alone.
Source: Brightlocal
United States Buyers Regard "Product Performance" To Be The Most Helpful Info In Product Reviews
They focus on different elements of the shopping experience when people check out reviews. But according to online review statistics, 60% of them are most interested in the product's performance.
Client satisfaction, product quality and quality over time are the next few factors to consider for more than 50% of American consumers.
Source: Statista
The Majority Of Best Selling Products Have An Average Rating Of 4.2 To 4.7
You can't make everyone happy, which is why perfect 5 star scores are suspicious. That's why it is abnormal to get perfect 5 star scores.
According to customer rating stats, conversion rates start to reduce as ratings rise above 4.7.
Source: Spiegel Research Center
Only 6 Percent Of Consumers Don't Rely On Consumer Reviews At All
According to client review data, a tremendous 19% of customers always trust online reviews and never ever a buy without reading reviews initially.
Source: Statista
More Than 4 Negative Reviews About A Business Or Service May Decrease Sales By 70%
One negative review suffices for 35% of a website's visitors to choose not to buy. 3 negative reviews can cost a business 59% less sales.
Obviously, they can be compensated by the sheer variety of positive reviews you receive.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
Only 44% Of Local Companies Have Actually Claimed Their Google My Business Listing
That's 56% of your competitors that aren't benefiting from their listing.
While business listings on the significant review platforms are free, a surprisingly low number of businesses actually use them.
Although we now know why consumer reviews are so effective, the majority of businesses obviously do not.
Source: LsaInsider
49 Percent Of Consumers Consider The Quantity Of Online Reviews As An Important Consideration Of Their Purchasing Decision
Customers value not just the quality or nature of the reviews, however they consider their number and recency as well.
The share of consumers, who take notice of the number of reviews is currently at 46%.
Source: Brightlocal
Customer Reviews On Items Are Relied On Practically 12 Times More Than The Makers' Descriptions
Word-of-mouth reviews are miles ahead of the producers' description. Individuals trust other individuals viewpoints before they ever trust what the manufacturer says. The reason, makers' descriptions are essentially advertisements.
Source: Martech Zone
83% Of All Younger Consumers Were Invited To Leave A Review Recently
Of those invited, 80% of consumers did submit a review. In general, companies have actually asked 66% of all customers to post a review on their business.
Source: Brightlocal
98% Of Yelp's Browsers Purchased From A Business They Found On The Site
Usually, 142 million consumers go to Yelp on a monthly basis. This is as good a time as any if you have not claimed your free Yelp business page.
Source: RevLocal
61% Of Local Businesses Have An Average Ranking Of 4 To 5 Stars
Overall two thirds of businesses have excellent and outstanding scores. Only 5% of companies have a ranking listed below 3 stars.
Source: Brightlocal
When Buying Home Electronic Devices, 88% Of Americans Claimed That Product Reviews Were The Most Prominent Aspect
Data reveal that reviews were more successful than Television ads at 37%, social networks at 23% and display advertisements at 49%.
Source: Statista