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73% Of Customers Believe Client Reviews Are More Vital Than Star And Number Rankings
Online review data make it clear individuals aren't pleased with ratings alone.
Consumer reviews make the statistics appear more genuine which is what the prospective customers are searching for. Nearly a third of consumers state composed reviews are the only function that makes them believe the websites' reviews are appropriate and useful.
Source: Fan and Fuel
15% Of Consumers Don't Trust Businesses Without Having Online Reviews
No trust implies no interactions. 15% of potential clients won't even consider working with a business they can't find viewpoints about.
Source: Statuslabs
Many Local Businesses Have An Average Of 39 Google Reviews
Individuals like to share their experience after they've visited a vendor. Online review trends reveal individuals choose to comment if they had a positive experience, instead of a negative or average one.
Source: Brightlocal
89% Of Customers Review A Companies Responses To Reviews
Not only do a lot of individuals check out the review replies, 30% of them value them highly. Nearly 96% read the replies to their own reviews.
Source: Brightlocal
US Shoppers Consider "Product Performance" To Be The Most Helpful Info In Product Reviews
They focus on different aspects of the shopping experience when people read reviews. However according to online review stats, 60% of them are most thinking about the product's performance.
Client satisfaction, product quality and quality over time are the next couple of considerations for more than 50% of American clients.
Source: Statista
88% Of Executives Regard Reputation Risk As A Top Business Problem
Reputation management stats suggest a business's reputation doesn't impact just the clients. Potential team members also look at ratings and read reviews.
Source: Deloitte
77% Of Consumers Would Definitely Leave A Review If They Were Asked
More than a 35% would submit a review to advise others about their consumer experience and 24% would certainly direct their review to the company itself.
Over a 26% would want to leave a review to help other individuals with their choice making process.
Source: Podium
Reviews Are The Most Important Part Of The Purchase Choice For Over 90% Of United States Clients
24% of US buyers consider reviews as 'exceptionally influential'.
To illustrate the significance of online reviews and ratings, did you know that 81 percent of customers will pay more for an item with reviews and those same clients are likewise going to accept slower shipping times for such products.
Source: Turntonetworks
Reviews Shared On Twitter Can Help Improve Revenues By 6.46%
Online review statistics show that reviews shared on Twitter, do more to grow sales than those on any other social network.
Source: Yotpo
77% Of Clients Do Not Trust Reviews That Are Older Than Three Months
Consumers don't care how great your service or product was in the past. Part of why online reviews matter is since they are fresh and relevant.
Customers understand businesses lose their touch all the time, which is why most of them find older reviews unimportant.
It is for this reason that companies need to be constantly requesting reviews.
Source: Statuslabs
88% Of Americans Claimed That Product Reviews Were The Most Prominent Factor When Buying Home Electronics
Statistics reveal that reviews were more successful than TV advertisements at 37%, social networks at 23% and display advertisements at 49%.
Source: Statista
A One Star Boost In Score Can Cause A 5% To 9% Boost In Business Profits
Businesses that treat clients well generally prosper, review websites help ensure of that.
Source: Statuslabs
Online Reviews Impact 67.7% Of Consumer Purchasing Decisions
More than two thirds of consumers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.
Source: Moz
30% Of Clients Feel Positive About A Company Which Responds To Online Reviews
Corresponding with your clients builds their trust. Even something as simple as responding to their remarks and reviews can make them feel appreciated.
As you might expect, customers who feel this way are happy to spend more money with a business.
Source: Statuslabs
98% Of Yelp's Browsers Purchased From A Business They Discovered On The Site
Typically, 142 million consumers go to Yelp each month. If you have not claimed your free Yelp business page, this is as good a time as any.
Source: RevLocal
A Single Business Review Can Lift Its Conversions By 10%
Online review statistics show user-generated content can do miracles in regards to conversions.
A single review can have a substantial impact on your business.
A hundred reviews can raise your conversion rates by as much as 37%. 2 hundred can offer an astonishing 44% increase.
Source: RevLocal