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A Lone Business Review Can Raise Its Conversions By 10%
Online review stats reveal user-generated material can do miracles in regards to conversions.
A single review can have a massive effect on your business.
A hundred reviews can raise your conversion rates by as much as 37 percent. 2 hundred can offer an astonishing 44% increase.
Source: RevLocal
54% Of Americans Pay The Most Attention To The Average Star Score Of A Local Organization
The star score is the first thing customers see. Still, users pay attention to other elements too, like the amount, recency, length, and belief of reviews. Each of these alone affects more than a 3rd of American consumers.
Source: Statista
Facebook Reviews Affect More Than 50% Of Consumers' Purchasing Decisions
Facebook is currently the most popular social network which can also affect our buying decisions.
According to social reviews data, Facebook impacts over half of users' purchase decisions.
If it has favorable reviews, Facebook reviews statistics reveal that 4 out of five users are most likely to rely on a local business.
Source: RevLocal
15% Of Buyers Do Not Trust Businesses Without Online Reviews
No trust means no interactions. 15% of potential consumers will not even consider working with a business they can't find opinions about.
Source: Statuslabs
53% Of Consumers Expect Companies To Answer Back Within A Week To Unfavorable Reviews
Online review stats show that 63% of customer reviews go on without a reaction. That's too bad, due to the fact that those companies are losing consumers that way.
Source: Review Trackers
89% Of Customers Review A Businesses Replies To Reviews
Not only do many individuals read the review replies, 30% of them hold them in high regard. Practically 96% read the responses to their own reviews.
Source: Brightlocal
63.6% Of Customers Go To Google To Look For Reviews Of A Business
Considering the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and third, leaving Facebook (23%) behind.
When it comes to trust, these online review statistics reveal the general appeal of a website can only go so far.
Source: Review Trackers
30% Of Consumers Feel Favorable To A Business Which Reacts To Online Reviews
Keeping in touch with your clients creates trust. Even something as basic as reacting to their remarks and reviews can make them feel valued.
As you might anticipate, customers who feel this way are going to spend more money with a business.
Source: Statuslabs
77% Of Individuals Don't Rely On Reviews That Are Older Than 3 Months
Clients don't care how good your product or service was in the past. Since they are relevant and fresh, is part of why online reviews matter.
Consumers understand businesses lose their touch all the time, which is why most of them consider older reviews unimportant.
It is for this reason that businesses need to be continuously asking for reviews.
Source: Statuslabs
49% Of Consumers Consider The Number Of Online Reviews As An Essential Consideration Of Their Purchasing Decision
Customers value not only the quality or nature of the reviews, but they consider their quantity and recency also.
The share of clients, who take notice of the variety of reviews is currently at 46 percent.
Source: Brightlocal
98% Of Yelp's Site Visitors Bought From A Business They Discovered On The Site
Normally, 142 million customers visit Yelp on a monthly basis. If you have not declared your complimentary Yelp business page, this is as excellent a time as any.
Source: RevLocal
Users Checking Out Reviews On A Mobile Phone Are 127 Percent Most Likely To Make A Purchase Than Desktop Users
Mobile users prefer to get things done faster. For that reason, purchasing choices are made quickly.
Online reviews are clearly persuasive, yet marketers haven't necessarily come to appreciate the power of them.
Source: Martech Zone
91% Of Companies Think The Company's Star Rating Can Determine Whether They Win Or Lose A Prospective Employee
The 86% of businesses doubt the integrity of online reviews. Nonetheless, they understand the enormous impact user scores have on their business. Undesirable client or employee reviews can influence 90% of job seekers.
Source: Career Arc