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88% Of Americans Claimed That Product Reviews Were The Most Prominent Factor When Buying Home Electronic Devices
Stats reveal that reviews were more successful than TV ads at 37%, social media at 23% and display advertisements at 49%.
Source: Statista
53% Of Customers Anticipate Companies To Reply Within A Week To Unfavorable Reviews
Online review stats show that 63% of client reviews remain without a response. That's too bad, because those businesses are losing customers that way.
Source: Review Trackers
95 Percent Of Travelers Read Online Reviews Prior To Booking Travel Services
Leisure and business tourists alike check out reviews to form an opinion. Business tourists read an average of 5 reviews vs. 6-7 for leisure tourists.
Source: Trust You
Consumer Reviews On Items Are Trusted Almost 12 Times More Than The Manufacturers' Descriptions
Word-of-mouth reviews are miles ahead of the producers' description. People trust other peoples opinions before they ever trust what the producer says. The reason, makers' descriptions are basically ads.
Source: Martech Zone
49 Percent Of Customers Consider The Quantity Of Online Reviews As A Necessary Consideration Of Their Purchasing Decision
Customers value not only the quality or nature of the reviews, however they consider their number and recency too.
The share of clients, who take note of the variety of reviews is presently at 46%.
Source: Brightlocal
89% Of Consumers Want To Read Reviews On Their Mobile Phones
Be it via an app or a mobile browser, consumers prefer to read reviews on their cell phones.
Source: Statista
One-half Of All Millennial's "Always" Check Out Online Reviews For Companies
Younger people understand the value of being informed. User-generated material has an indisputable impact on consumers.
They will recognize what they've been missing out on if businesses stop to consider the power of client reviews over millennials. Older people are various though, only 6% of people aged 55 or older read reviews.
Source: Brightlocal
Reviews Shared On Twitter Can Grow Sales By 6.46 Percent
Online review stats show that reviews shared on Twitter, do more to grow sales than those on any other social media platform.
Source: Yotpo
88% Of Executives Regard Reputation Risk As A Top Business Problem
Reputation management statistics indicate a business's reputation does not affect just the clients. Potential employees also take a look at rankings and take a look at reviews.
Source: Deloitte
Online Reviews Affect 67.7% Of Consumer Buying Decisions
More than two-thirds of consumers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.
Source: Moz
USA Consumers Regard "Product Performance" To Be The Most Useful Detail In Product Reviews
When individuals check out reviews, they focus on different elements of the shopping experience. However according to online review stats, 60% of them are most thinking about the item's performance.
Customer satisfaction, product quality and quality in time are the next few considerations for more than 50% of USA clients.
Source: Statista
89% Of Customers Browse A Companies Feedback To Reviews
Not only do a lot of customers read the review replies, 30% of them value them highly. Almost 96% read the responses to their own reviews.
Source: Brightlocal