Almost All Customers, Who Utilize Online Reviews, Read Them Early On In The Buying Process

Let's say you want to buy a brand-new automobile and there are numerous models which fit your criteria. How do you select the very best one for you? Well, you read reviews.

With the help of other customers, you manage to decide on a model that works for you. That's how positive reviews transform consumers into clients.

Source: Consumer Affairs

88% Of Executives Regard Reputation Risk As A Leading Business Problem

Reputation management stats indicate a company's reputation doesn't affect just the consumers. Prospective employees also take a look at ratings and take a look at reviews.

Source: Deloitte

89% Of Individuals Want To Read Reviews Using Their Mobile Phones

Be it by means of an app or a mobile internet browser, people today prefer to read reviews on their cell phones.

Source: Statista

Reviews Posted On Twitter Can Help Boost Online Sales By 6.46%

Online review statistics reveal that reviews shared on Twitter, do more to grow sales than those on any other social network.

Source: Yotpo

Only 44% Of Local Businesses Have Accepted Their Google My Business Listing

That's 56% of your competitors that aren't making the most of their listing.

While business listings on the major review platforms are totally free, a surprisingly low number of businesses in fact utilize them.

Although we now understand why customer reviews are so powerful, a lot of businesses obviously don't.

Source: LsaInsider

15 Percent Of Buyers Don't Trust Businesses Without Having Online Reviews

No trust indicates no interactions. 15 percent of potential clients will not even consider doing business with a company they can't discover viewpoints about.

Source: Statuslabs

88% Of Americans Declared That Product Reviews Were The Most Prominent Factor When Buying Home Electronics

Statistics reveal that reviews were more successful than Television ads at 37%, social media at 23% and display advertisements at 49%.

Source: Statista

61% Of Local Businesses Have A Typical Ranking Of 4 Or 5 Stars

Typically two-thirds of businesses have excellent and exceptional rankings. Just 5% of companies have a score below three stars.

Source: Brightlocal

If A Business Manages To Fix Issues Quickly And Efficiently, 95% Of Disappointed Clients Will Go Back To A Business

Clients don't anticipate you to be perfect. They do expect you to fix things when they go wrong. If there is absolutely nothing else a company can do to fix a concern, a simple coupon can say "We're sorry" in a more appealing way.

Source: SocialMediaToday

Reviews Are The Most Essential Part Of The Purchase Decision For Over 90% Of American Clients

24% of US buyers consider reviews as 'extremely influential'.

To illustrate the significance of online reviews and rankings, did you understand that 81% of consumers will pay more for a product with reviews and those same consumers are likewise ready to accept slower shipping times for such items.

Source: Turntonetworks

Unfavorable Reviews Can Increase Conversion By As Much As 85%

It sounds crazy, but negative reviews can be a positive factor for users to spend more time on your website. According to online review stats, people spend more than 5 times as long on a website when they check out negative reviews.

More than two-thirds of users trust reviews more when there are a mix of positives and negatives. If there aren't any unfavorable ones, an overwhelming 95 percent suspect censorship or faked reviews.

Source: Reevoo

United States Shoppers Regard "Product Performance" To Be The Most Valuable Info In Product Reviews

They focus on various aspects of the shopping experience when people read reviews. However according to online review statistics, 60% of them are most interested in the item's performance.

Client satisfaction, product quality and quality over time are the next couple of considerations for more than 50% of US consumers.

Source: Statista

A Lot Of Best Selling Products Have A Typical Score Of 4.2 To 4.7

You can't make everybody happy, which is why perfect 5 star scores are suspicious. That's why it is unnatural to get perfect 5 star scores.

According to customer rating statistics, conversion rates begin to decrease as ratings rise above 4.7.

Source: Spiegel Research Center

People Checking Out Reviews On A Mobile Phone Are 127% Most Likely To Buy Than Desktop Users

Mobile users prefer to get things done much faster. Therefore, buying decisions are made quickly.

Online reviews are certainly convincing, yet marketers haven't necessarily come to appreciate the power of them.

Source: Martech Zone

60% Of Customers Refer To Blog And Social Media Reviews On Their Mobile Phones Prior To Shopping

In-store shopping is influenced considerably by blogs and reviews on social media. With males being two times as likely to be affected than women.

Reviews and score statistics reveal people value the viewpoint of peers more than any other material.

Source: Collective Bias

Facebook Reviews Affect More Than 50 Percent Of Consumers' Purchasing Decisions

Facebook is currently the most popular social media which can likewise affect our buying decisions.

According to social reviews data, Facebook affects over half of users' purchase decisions.

Facebook reviews statistics reveal that four out of 5 users are most likely to trust a local business if it has favorable reviews.

Source: RevLocal

Reviews Are The Third Most Influential Ranking Aspect For Google's Local 3 Pack

Review signals (quantity, variety, and so on) represent 15.44% of Google's algorithm for local ranking.

Just Google My Business signals, like proximity and keywords represent 25.12%, and link signals at 16.53%, are more vital than reviews as far as ranking factors go for the local 3 pack.

Source: Moz

30% Of Consumers Feel Favorable To A Company Which Responds To Online Reviews

Staying connected with your customers builds their trust. Even something as basic as responding to their reviews and comments can make them feel valued.

As you may anticipate, clients who feel this way are ready to invest more cash with a business.

Source: Statuslabs