Consumer Reviews On Items Are Relied On Almost 12 Times More Than The Makers' Descriptions

Word-of-mouth reviews are miles ahead of the producers' description. Individuals trust other peoples viewpoints before they ever trust what the maker says. The reason, producers' descriptions are basically advertisements.

Source: Martech Zone

73 Percent Of Consumers Think Customer Reviews Are More Important Than Star And Number Scores

Online review statistics make it clear people aren't pleased with ratings alone.

Client reviews make the statistics appear more authentic which is what the prospective customers are trying to find. Nearly a 3rd of customers state composed reviews are the only function that makes them believe the websites' reviews are appropriate and beneficial.

Source: Fan and Fuel

67% Of Customers Claim Reviews Are A "Very Crucial" Factor When Selecting A Solution Provider

When consumers need to choose a solution provider, reviews have a massive impact on their decision.

Source: DemandGenReport

Due To The Fact That They Want To Purchase A Service Or A Product And Desire To Get The Truth About The Businesses Products And Services, 82% Of Customers Check Out Review Sites.

Users come since they have currently formed a buying decision. The bulk of them (89%) purchase within a week of their visit.

Source: RevLocal

Half Of All Of The Millennial's "Always" Read Online Reviews For Businesses

Younger people know the worth of being informed. User-generated material has an unassailable influence on customers.

If businesses think of the power of consumer reviews over millennials, they will recognize what they've been missing out on. Older people are different though, only 6% of people aged 55 or older read reviews.

Source: Brightlocal

If It Has Less Than A 4 Star Ranking, More Than Half Of Customers Will Not Utilize A Business

This stat is one of numerous that illustrate the importance of online rankings. Now that news of consumer complete satisfaction travels this quick, keeping your customers delighted is more important than ever.

57 percent of customers have looked for business with more than 4 stars in 2018, which is up from 48 percent in 2017.

11% looked just for businesses with an ideal five star rating.

Source: Brightlocal

More Than 4 Negative Reviews About A Business Or Product May Reduce Sales By 70 Percent

One negative review suffices for 35% of a site's visitors to choose not to purchase. Three negative reviews can cost a business 59% less sales.

Naturally, they can be compensated by the sheer number of positive reviews you get.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

Google Represents 57.5 Percent Of All Reviews Across The Globe

As can be expected, Google is in the lead, followed by Facebook, TripAdvisor and others.

These are the online reviews circulation rankings:

Google with 57.5%, Facebook at 19%, TripAdvisor with 8.4%, Yelp with 6.6% and Others at 8.6%.

Source: Review Trackers

49% Of Customers Consider The Number Of Online Reviews As A Vital Consideration Of Their Purchasing Decision

Customers value not only the quality or nature of the reviews, but they consider their quantity and recency also.

The share of consumers, who take note of the variety of reviews is presently at 46 percent.

Source: Brightlocal

Unfavorable Reviews Can Improve Conversion By As Much As 85%

It sounds insane, however negative reviews can be a positive force for users to devote more time on your site. According to online review data, people spend more than five times as long on a site when they check out negative reviews.

More than two-thirds of users trust reviews more when there are a mix of negatives and positives. An overwhelming 95 percent suspect censorship or fabricated reviews if there aren't any unfavorable ones.

Source: Reevoo

Reviews Are The Most Crucial Part Of The Purchase Choice For Over 90% Of USA Consumers

24% of US consumers consider reviews as 'extremely influential'.

To show the significance of online reviews and rankings, did you know that 81 percent of customers will pay more for a product with reviews and those exact same customers are likewise happy to accept slower shipping times for such items.

Source: Turntonetworks

Reviews Are The 3rd Most Influential Ranking Aspect For Google's Local 3 Pack

Review signals (quantity, diversity, etc.) account for 15.44% of Google's algorithm for local ranking.

Just Google My Business signals, like distance and keywords represent 25.12%, and link signals at 16.53%, are more vital than reviews as far as ranking elements go for the local 3 pack.

Source: Moz

53% Of Consumers Anticipate Companies To Respond Within A Week To Unfavorable Reviews

Online review stats clarify that 63% of customer reviews go on without a response. That's regrettable, because those businesses are losing consumers that way.

Source: Review Trackers

71% Of Millennials Search Consumer Reviews Of Expert Services

Majority of all individuals in need of a professional service rely on online reviews.

According to online reviews statistics, 59% utilized online reviews to select an attorney or a physician.

Young people (age 18-35) are even more inclined to work with an expert based upon online reviews. Only 19% of millennials will consider employing an attorney without any.

Source: Thomson Reuters

Online Reviews Affect 67.7% Of Customer Buying Decisions

More than 2 thirds of consumers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.

Source: Moz

Just 6% Of Consumers Do Not Rely On Consumer Reviews At All

According to consumer review stats, a tremendous 19% of customers constantly rely on online reviews and never a make a purchase without reading reviews.

Source: Statista

70 Percent Of Consumers Prefer To Find Out About A Business By Means Of Reviews And Posts, Instead Of Ads

Advertisements are all well and good, but it deserves trying a different approach also. Reviews are without a doubt the very best way to find the truth about a product or service.

Source: Statuslabs