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60% Of Consumers Refer To Blog And Social Media Reviews On Their Mobile Devices Before Shopping
In-store purchasing is influenced considerably by blogs and reviews on social networks. With men being two times as likely to be influenced than women.
Reviews and rating statistics reveal people value the opinion of peers more than any other material.
Source: Collective Bias
63.6 Percent Of Customers Check Out Google To Check For Reviews Of A Business
Thinking about the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and third, leaving Facebook (23%) last.
These online review stats reveal the general appeal of a website can just go so far when it concerns trust.
Source: Review Trackers
72% Of Clients Will Not Take Action Before They Check Out Some Reviews
Regardless of how appealing your marketing is, you still require client reviews. There is no skirting around it. Consumers are still going to hear you out, however they rely on other individuals more.
Source: My Testimonial Engine
Facebook Reviews Impact More Than 50 Percent Of Consumers' Purchasing Decisions
Facebook is currently the most popular social media which can also influence our purchasing preferences.
According to social media reviews data, Facebook impacts the majority of users' purchase choices.
If it has favorable reviews, Facebook reviews stats expose that 4 out of 5 users are more likely to rely on a local business.
Source: RevLocal
A One Star Boost In Rating Can Lead To A 5% To 9% Boost In Business Earnings
Businesses that treat clients fairly usually succeed, review websites help ensure of that.
Source: Statuslabs
77% Of Consumers Don't Trust Reviews That Are Older Than Three Months
Customers don't care how great your product or service was in the past. Part of why online reviews matter is because they are fresh and relevant.
Customers know businesses lose their touch all the time, which is why most of them regard older reviews irrelevant.
It is for this reason that companies should to be constantly requesting reviews.
Source: Statuslabs
Just 6% Of Consumers Do Not Trust Client Reviews At All
According to consumer review statistics, a whopping 19% of customers always trust online reviews and never a make a purchase without checking out reviews first.
Source: Statista
98 Percent Of Yelp's Visitors Bought From A Business They Found On The Site
Generally, 142 million consumers check out Yelp on a monthly basis. This is as great a time as any if you haven't declared your free Yelp business page.
Source: RevLocal
53 Percent Of Americans Consider Item Reviews And Ratings As The Most Essential Part Of Online Shopping.
Today's buyers are wary and want the best bang for their buck. It's no wonder that they consider checking out reviews as a big part of the buying decision.
Source: Statista
Reviews Posted On Twitter Can Help Boost Sales By 6.46%
Online review data show that reviews shared on Twitter, do more to boost sales than those on any other social network.
Source: Yotpo
89% Of Clients Read A Companies Responses To Reviews
Not only do many customers read the review replies, 30% of them highly value them. Almost 96% read the replies to their own reviews.
Source: Brightlocal
Reviews Are The Most Essential Part Of The Purchase Decision For Over 90% Of United States Customers
24% of US shoppers consider reviews as 'extremely influential'.
To show the significance of online reviews and ratings, did you know that 81% of consumers will pay more for a product with reviews and those same customers are also going to accept slower shipping times for such products.
Source: Turntonetworks
67% Of Customers Say Reviews Are A "Extremely Crucial" Factor When Picking A Solution Provider
Reviews have a huge impact on their decision when customers have to select a service provider.
Source: DemandGenReport
Negative Reviews Can Boost Conversion By As Much As 85 Percent
It sounds insane, but negative reviews can be a positive force for users to spend more time on your website. According to online review stats, people spend more than five times as long on a site when they read negative reviews.
More than two-thirds of users trust reviews more when there are a mix of negatives and positives. A frustrating 95% suspect censorship or fabricated reviews if there aren't any negative ones.
Source: Reevoo