A One Star Increase In Rating Can Cause A 5% To 9% Boost In Business Profits

Businesses that treat customers fairly typically succeed, review websites help ensure of that.

Source: Statuslabs

If It Has Less Than A 4 Star Score, More Than Half Of Customers Won't Utilize An Organisation

This stat is among lots of that illustrate the value of online ratings. Now that news of customer satisfaction travels this quick, keeping your consumers pleased is more important than ever.

57% of customers have looked for business with more than 4 stars in 2018, which is up from 48% in 2017.

11 percent looked only for businesses with a best five star ranking.

Source: Brightlocal

Only 44% Of Local Businesses Have Accepted Their Google My Business Listing

That's 56% of your competition that aren't taking advantage of their listing.

While business listings on the major review platforms are complimentary, a remarkably low number of companies in fact make use of them.

Although we now understand why consumer reviews are so powerful, most businesses apparently don't.

Source: LsaInsider

83% Of Clients Don't Rely On Advertising

The traditional channels to reach customers aren't as prominent as they used to be. Most users who no longer trust ads choose to focus on consumers' suggestions online.

Source: Statuslabs

95 Percent Of Travelers Check Out Online Reviews Prior To Scheduling Travel Services

Leisure and business travelers alike check out reviews to form an opinion. Business tourists read approximately 5 reviews vs. 6-7 for leisure travelers. 59% of all travelers report that they read reviews 'constantly' or 'extremely often'.

Source: Trust You

Just 6% Of Customers Do Not Rely On Client Reviews At All

According to customer review stats, a whopping 19 percent of consumers constantly rely on online reviews and never a make a purchase without checking out reviews.

Source: Statista

A Lone Business Review Can Lift Its Conversions By 10%

Online review statistics reveal user-generated content can do wonders in regards to conversions.

A single review can have a huge impact on your business.

A hundred reviews can increase your conversion rates by as much as 37%. Two hundred can offer an astonishing 44 percent increase.

Source: RevLocal

The Average Review Length Has Become 65% Much Shorter Since 2010

Nowadays reviews are much shorter, simpler, and more straight to the point. The length of a review in 2019 is similar to that of a tweet.

Source: Review Trackers

70% Of Customers Need To Check Out A Minimum Of 4 Reviews Before They Can Trust A Business

4 reviews may be too few. Many people check out many more reviews to get a better idea of how the business is really doing. Don't depend on that figure alone.

Source: Brightlocal

95% Of Unsatisfied Clients Will Return To A Company If A Business Manages To Solve Problems Quickly And Efficiently

Customers do not expect you to be perfect. They do anticipate you to resolve things when they go wrong. If there's absolutely nothing else a company can do to resolve an issue, a simple coupon can say "We are sorry" in a more attractive way.

Source: SocialMediaToday

Customer Reviews On Products Are Trusted Practically 12 Times More Than The Makers' Descriptions

Word-of-mouth reviews are miles ahead of the makers' description. Individuals trust other peoples viewpoints before they ever trust what the manufacturer states. The reason, manufacturers' descriptions are basically ads.

Source: Martech Zone

86 Percent Of Consumers Would Think About Writing A Review For A Business

Your customers are your most important resource, and it's not just because of the cash they spend at your business. They will be prepared to share it if you give them a good experience.

Source: Brightlocal