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91 Percent Of Millennials Trust In Online Reviews As Much As Family And Friends
Online review statistics position clients' reviews as the most trustworthy source of recommendations. Online reviews normally carry the very same weight as suggestions from family and friends.
Source: Brightlocal
95 Percent Of Travelers Read Online Reviews Prior To Reserving Travel Services
Leisure and business tourists alike check out reviews to form an opinion. Business travelers read approximately 5 reviews vs. 6-7 for leisure tourists. 59% of all travelers report that they read reviews 'constantly' or 'extremely frequently'.
Source: Trust You
70 Percent Of Consumers Prefer To Learn About A Business Via Reviews And Short Articles, Instead Of Advertisements
Ads are all well and good, however it deserves trying a different approach also. Reviews are without a doubt the very best method to discover the truth about a product or service.
Source: Statuslabs
Just 44 Percent Of Local Companies Have Claimed Their Google My Business Listing
That's 56 percent of your competitors that aren't making the most of their listing.
While business listings on the major review platforms are free, a surprisingly low number of companies really utilize them.
Although we now know why customer reviews are so effective, the majority of businesses apparently do not.
Source: LsaInsider
73 Percent Of Consumers Believe Customer Reviews Are More Crucial Than Star And Number Ratings
Online review data make it clear individuals aren't pleased with ratings alone.
Client reviews make the statistics appear more authentic which is what the prospective customers are trying to find. Nearly a third of consumers state written reviews are the only feature that makes them believe the websites' reviews are appropriate and helpful.
Source: Fan and Fuel
A Single Business Review Can Lift Its Conversions By 10 Percent
Online review statistics show user-generated content can do miracles in regards to conversions.
A single review can have a massive influence on your business.
A hundred reviews can raise your conversion rates by as much as 37%. 2 hundred can provide a mind-blowing 44% increase.
Source: RevLocal
If It Has Less Than A 4 Star Score, More Than Half Of Customers Won't Use A Company
This stat is one of lots of that illustrate the significance of online ratings. Now that news of client satisfaction travels this fast, keeping your clients pleased is more important than ever.
57 percent of customers have looked for business with more than four stars in 2018, which is up from 48% in 2017.
Moreover, 11% looked just for businesses with an ideal five star rating.
Source: Brightlocal
Positive Reviews Motivate 68 Percent Of Customers To Use Local Businesses
Because the huge majority of customers check out reviews, you would want yours to be inviting to new clients, right? Keep them short, positive and sweet.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
When Purchasing Home Electronic Devices, 88% Of Americans Stated That Product Reviews Were The Most Influential Aspect
Statistics reveal that reviews were more beneficial than TV advertisements at 37%, social media at 23% and display advertisements at 49%.
Source: Statista
Facebook Reviews Impact More Than 50% Of Customers' Purchasing Decisions
Facebook is currently the most popular social network which can also affect our purchasing preferences.
According to social media reviews stats, Facebook affects over half of users' purchase decisions.
If it has positive reviews, Facebook reviews statistics expose that four out of 5 users are more likely to rely on a local business.
Source: RevLocal
If It Has Negative Reviews As Well, 52% Of Customers Trust A Product More
We already discussed the positive and negative reviews and their impact on customers. Nevertheless, all products have their faults, if all of a products reviews are positive, it raises warnings that possibly the reviews are fake. People expect to see some unfavorable reviews.
Source: Capterra
A One Star Increase In Rating Can Cause A 5% To 9% Increase In Business Earnings
Businesses that treat clients well normally succeed, review sites help make sure of that.
Source: Statuslabs
54% Of Americans Pay The Most Attention To The Average Star Rating Of A Local Organization
The star ranking is the first thing customers see. Still, users take note of other aspects also, like the quantity, recency, length, and sentiment of reviews. Each of these alone affects more than a third of US consumers.
Source: Statista
US Shoppers View "Product Performance" To Be The Most Valuable Info In Product Reviews
They focus on various elements of the shopping experience when people check out reviews. But according to online review statistics, 60% of them are most interested in the product's performance.
Customer satisfaction, product quality and quality over time are the next few factors to consider for more than 50% of US consumers.
Source: Statista
Reviews Shared On Twitter Can Improve Revenues By 6.46 Percent
Online review statistics reveal that reviews shared on Twitter, do more to boost sales than those on any other social network.
Source: Yotpo
67% Of Consumers Claim That Reviews Are A "Very Important" Factor When Picking A Solution Provider
Reviews have an enormous impact on their decision when consumers have to select a service provider.
Source: DemandGenReport
89% Of Customers Like To Read Reviews Using Their Mobile Devices
Be it by means of an app or a mobile internet browser, most people choose to read reviews on their phones.
Source: Statista
98% Of Yelp's Browsers Purchased From A Business They Discovered On The Site
Usually, 142 million consumers go to Yelp every month. If you haven't claimed your complimentary Yelp business page, this is as excellent a time as any.
Source: RevLocal