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Positive Reviews Encourage 68% Of Customers To Choose A Local Business
Because the large majority of customers check out reviews, you would want yours to be appealing to brand-new clients? Keep them short, positive and sweet.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
Reviews Posted On Twitter Can Help Grow Revenues By 6.46 Percent
Online review statistics reveal that reviews shared on Twitter, do more to grow sales than those on any other social media platform.
Source: Yotpo
77% Of Clients Do Not Trust Reviews That Are Older Than Three Months
Clients don't care how excellent your service or product was in the past. Part of why online reviews matter is because they are relevant and fresh.
Customers understand businesses lose their touch all the time, which is why most of them consider older reviews irrelevant.
It is for this reason that businesses need to be continuously requesting reviews.
Source: Statuslabs
Over Half Of Consumers Will Not Utilize A Business If It Has Less Than A 4 Star Score
This stat is among lots of that highlight the value of online ratings. Now that news of client fulfillment travels this quick, keeping your customers delighted is more vital than ever.
57 percent of customers have actually searched for business with more than four stars in 2018, which is up from 48% in 2017.
11 percent looked just for companies with a perfect five star ranking.
Source: Brightlocal
74 Percent Of Local Businesses Have At Least One Google Review
One review is far from enough to improve your site's SERP ranking.
Looking at online rankings statistics, we learnt that a business requires to have a minimum of 40 reviews before buyers "Award" it with a star.
Source: Brightlocal
89% Of Shoppers Prefer To Read Reviews Using Their Mobile Phones
Be it through an app or a mobile internet browser, folks prefer to read reviews on their mobile devices.
Source: Statista
30% Of Customers Feel Comfortable With A Company Which Responds To Online Reviews
Keeping in touch with your consumers develops trust. Even something easy like reacting to their remarks and reviews can make them feel appreciated.
As you may anticipate, clients who feel this way are happy to invest more cash with a business.
Source: Statuslabs
77% Of Consumers Would Undoubtedly Post A Review If They Were Asked
More than a 35% would submit a review to notify others about their customer experience and 24% would most likely direct their review to the company itself.
Over a 26% would be willing to submit a review to help other people with their decision making process.
Source: Podium
The Average Review Word Count Has Gotten 65% Much Shorter Since 2010
As of late reviews are shorter, simpler, and more straight to the point. The length of a review in 2019 is typical to that of a tweet.
Source: Review Trackers
53 Percent Of Americans Consider Item Reviews And Rankings As The Most Vital Part Of Online Shopping.
Today's buyers are wary and desire the very best bang for their buck. It's no wonder that they consider checking out reviews as a big part of the buying decision.
Source: Statista
67% Of Customers Claim Reviews Are A "Extremely Crucial" Factor When Selecting A Solution Provider
When consumers need to pick a service provider, reviews have an enormous impact on their decision.
Source: DemandGenReport
A Lot Of Local Businesses Have An Average Of 39 Google Reviews
People like to share their experience after they have visited a supplier. Online review trends show individuals choose to comment if they had a favorable experience, rather than a mediocre or unfavorable one.
Source: Brightlocal
71% Of Millennials Search Consumer Reviews Of Professional Services
Over half of all individuals in need of a professional service rely on online reviews.
According to online reviews data, 59% utilized online reviews to choose a legal representative or a doctor.
Young people (age 18-35) are even more inclined to hire a professional based on online reviews. Just 19% of millennials will consider employing a legal representative without any.
Source: Thomson Reuters
Facebook Reviews Impact More Than 50 Percent Of Customers' Buying Decisions
Facebook is presently the most popular social media which can also influence our buying preferences.
According to social media reviews statistics, Facebook affects over half of users' purchase choices.
Facebook reviews stats reveal that four out of 5 users are more likely to rely on a local business if it has positive reviews.
Source: RevLocal
70% Of Consumers Prefer To Discover A Business Through Reviews And Articles, Rather Than Ads
Advertisements are all well and good, but it's worth trying a different approach also. Reviews are by far the best method to discover the truth about a product or service.
Source: Statuslabs
90 Percent Of Individuals Require Less Than 10 Reviews To Form A Viewpoint About A Business
You know what individuals say about very first impressions?
Users get their first impression of your businesses through reviews. Generally through less than 10 of them.
Think about asking your visitors to write one if you do not have reviews on your website.
Source: Martech Zone