91% Of Businesses Think The Business's Star Rating Can Determine Whether They Win Or Lose A Prospective Employee

The 86% of businesses doubt the integrity of online reviews. Nonetheless, they recognize the massive effect user scores have on their business. Unfavorable customer or employee reviews can influence 90% of job seekers.

Source: Career Arc

Almost All Consumers, Who Use Online Reviews, Read Them Very Early In The Buying Process

Let's say you wish to buy a brand-new automobile and there are a number of models which fit your requirements. How do you choose the best one for you? Well, you read the reviews.

With the help of other customers, you quickly pick a model that works for you. That's how positive reviews convert consumers into customers.

Source: Consumer Affairs

83% Of Customers Don't Rely On Advertising

The conventional channels to reach consumers aren't as prominent as they utilized to be. Most users who no longer trust ads choose to take note of clients' suggestions online.

Source: Statuslabs

72% Of Customers Will Not Take Action Before They Check Out Some Reviews

Regardless of how alluring your marketing is, you still need customer reviews. There's no skirting around it. Consumers are still going to hear you out, but they trust other individuals more.

Source: My Testimonial Engine

95% Of Unhappy Clients Will Return To A Company If A Business Makes An Effort To Resolve Issues Rapidly And Efficiently

Customers do not expect you to be perfect. They do expect you to remedy things when they go wrong. If there is absolutely nothing else a company can do to deal with an issue, a simple coupon can say "We are sorry" in a more enticing way.

Source: SocialMediaToday

49% Of Customers Consider The Quantity Of Online Reviews As A Vital Consideration Of Their Purchasing Decision

Consumers value not just the quality or nature of the reviews, however they consider their number and recency also.

The share of consumers, who focus on the variety of reviews is currently at 46%.

Source: Brightlocal

70% Of Consumers Choose To Find Out About A Business By Means Of Reviews And Posts, Rather Than Advertisements

Advertisements are all well and good, but it deserves trying a different approach also. Reviews are without a doubt the very best method to find the truth about a service or product.

Source: Statuslabs

Positive Reviews Motivate 68% Of Customers To Choose A Local Business

Considering that the large majority of consumers read reviews, you'd want yours to be appealing to new clients? Keep them short, sweet and positive.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

86% Of Consumers Would Think About Composing A Review For A Business

Your customers are your most important resource, and it's not only because of the cash they invest at your business. They will be ready to share it if you give them an excellent experience.

Source: Brightlocal

73% Of Consumers Think Client Reviews Are More Crucial Than Star And Number Rankings

Online review stats make it clear individuals aren't pleased with scores alone.

Consumer reviews make the stats appear more genuine which is what the potential clients are looking for. Practically a 3rd of consumers say composed reviews are the only feature that makes them believe the sites' reviews are beneficial and relevant.

Source: Fan and Fuel

53% Of Customers Expect Businesses To Reply Within A Week To Negative Reviews

Online review statistics show that 63% of customer reviews stay without a reply. That's too bad, since those businesses are losing consumers that way.

Source: Review Trackers

Online Reviews Impact 67.7% Of Consumer Purchasing Decisions

More than 2 thirds of buyers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.

Source: Moz