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Many Local Businesses Have An Average Of 39 Google Reviews
People like to share their experience after they have gone to a supplier. Online review trends reveal individuals prefer to comment if they had a favorable experience, rather than a unfavorable or mediocre one.
Source: Brightlocal
71% Of Millennials Search Customer Reviews Of Expert Services
Majority of all people in need of a professional service rely on online reviews.
According to online reviews stats, 59% utilized online reviews to select an attorney or a medical professional.
Younger people (age 18-35) are much more likely to hire a professional based on online reviews. Only 19% of millennials will consider employing an attorney without any.
Source: Thomson Reuters
Over Half Of Customers Aged 25 To 34 Wrote Reviews
According to Statista, the younger generations are purportedly the more opinionated ones.
Source: Statista
A Lone Business Review Can Lift Its Conversions By 10%
Online review statistics show user-generated content can do wonders in regards to conversions.
A single review can have a huge influence on your business.
A hundred reviews can increase your conversion rates by as much as 37 percent. 2 hundred can offer a mind-blowing 44 percent increase.
Source: RevLocal
53% Of Americans Consider Product Reviews And Rankings As The Most Crucial Part Of Online Shopping.
Today's shoppers are smart and desire the very best bang for their buck. It's not surprising that that they consider reading reviews as a huge part of the purchasing decision.
Source: Statista
89% Of Consumers Review A Companies Feedback To Reviews
Not only do most consumers check out the review replies, 30% of them hold them in high regard. Nearly 96% read the replies to their own reviews.
Source: Brightlocal
53% Of Consumers Expect Businesses To Respond Within A Week To Negative Reviews
Online review statistics prove that 63% of consumer reviews go on without a reply. That's regrettable, because those companies are losing consumers that way.
Source: Review Trackers
Reviews Are The Most Crucial Part Of The Purchase Decision For Over 90% Of United States Clients
24% of US buyers consider reviews as 'extremely influential'.
To illustrate the importance of online reviews and ratings, did you understand that 81 percent of consumers will pay more for a product with reviews and those exact same clients are likewise ready to accept slower shipping times for such items.
Source: Turntonetworks
If It Has Negative Reviews As Well, 52% Of Consumers Trust A Product More
We already touched upon the negative and positive reviews and their impact on consumers. However, all products have their faults, if all of a products reviews are positive, it raises red flags that possibly the reviews are phony. Consumers anticipate to see some negative reviews.
Source: Capterra
15% Of People Do Not Trust Businesses With No Online Reviews
No trust implies no interactions. 15% of possible consumers will not even think about doing business with a business they can't discover viewpoints about.
Source: Statuslabs
The Average Review Length Has Gotten 65% Much Shorter Since 2010
At the present time reviews are much shorter, easier, and more straight to the point. The word count of a review in 2019 is comparable to that of a tweet.
Source: Review Trackers
70 Percent Of Customers Need To Read A Minimum Of 4 Reviews Before They Can Rely On A Business
Four reviews may be too few. Most people check out a lot more reviews to get a clear view of how the business is in fact doing. Don't depend on that fact alone.
Source: Brightlocal
77% Of Individuals Don't Trust Reviews That Are Older Than 3 Months
Consumers don't care how good your product or service was in the past. Since they are fresh and relevant, is part of why online reviews matter.
Customers know businesses lose their touch all the time, which is why most of them find older reviews unimportant.
It is for this reason that businesses need to be constantly requesting reviews.
Source: Statuslabs
88% Of Executives Judge Reputation Risk As A Leading Business Concern
Reputation management statistics indicate a business's reputation does not affect just the customers. Potential employees also take a look at ratings and take a look at reviews.
Source: Deloitte
Online Product Reviews About A Product Can Increase Its Conversion Rate By More Than 270%
User review statistics reveal the purchase probability for a product with five reviews is 270% higher than the same item without reviews.
Source: Spiegel Research Center
Online Reviews Impact 67.7% Of Consumer Buying Decisions
More than 2 thirds of consumers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.
Source: Moz
USA Shoppers Consider "Product Performance" To Be The Most Helpful Detail In Product Reviews
They focus on various elements of the shopping experience when individuals check out reviews. However according to online review stats, 60% of them are most thinking about the product's performance.
Client satisfaction, product quality and quality in time are the next few factors to consider for more than 50% of American clients.
Source: Statista