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98 Percent Of Yelp's Site Visitors Purchased From A Business They Found On The Site
Normally, 142 million consumers go to Yelp each month. This is as good a time as any if you have not declared your free Yelp business page.
Source: RevLocal
53% Of Customers Anticipate Companies To Respond Within A Week To Negative Reviews
Online review stats clarify that 63% of consumer reviews go on without a reaction. That's regrettable, because those businesses are losing clients that way.
Source: Review Trackers
77% Of Consumers Would Likely Submit A Review If They Were Asked
More than a 35% would leave a review to notify others about their consumer encounter and 24% would most likely direct their review to the company itself.
Over a 26% would want to post a review to help other individuals with their choice making process.
Source: Podium
Facebook Reviews Affect More Than 50 Percent Of Consumers' Buying Decisions
Facebook is currently the most popular social network which can likewise affect our buying preferences.
According to social reviews data, Facebook impacts the majority of users' purchase choices.
Facebook reviews stats expose that four out of 5 users are most likely to trust a local business if it has favorable reviews.
Source: RevLocal
71% Of Millennials Search Customer Reviews Of Expert Services
Over half of all people in need of a professional service turn to online reviews.
According to online reviews statistics, 59% used online reviews to select an attorney or a doctor.
Younger people (age 18-35) are much more likely to employ an expert based on online reviews. Only 19% of millennials will consider hiring an attorney without any.
Source: Thomson Reuters
Online Reviews Impact 67.7% Of Customer Buying Decisions
More than two thirds of consumers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.
Source: Moz
88% Of Americans Stated That Product Reviews Were The Most Prominent Factor When Purchasing Home Electronics
Statistics reveal that reviews were more successful than Television ads at 37%, social networks at 23% and display ads at 49%.
Source: Statista
Online Item Reviews About A Product Can Boost Its Conversion Rate By More Than 270%
User review statistics reveal the purchase probability for an item with five reviews is 270% higher than the exact same item without reviews.
Source: Spiegel Research Center
Google Accounts For 57.5% Of All Reviews Around The World
Google is in the lead here, followed by Facebook as a far-off second.
Here are the online reviews distribution rankings:
Google with 57.5%, Facebook with 19%, TripAdvisor with 8.4%, Yelp at 6.6% and Others with 8.6%.
Source: Review Trackers
30% Of Consumers Feel Positive About A Company Which Reacts To Online Reviews
Keeping in touch with your consumers develops trust. Even something like responding to their reviews and remarks can make them feel appreciated.
As you might anticipate, customers who feel this way are happy to spend more cash with a business.
Source: Statuslabs
64% Of Americans Agree That User-generated Content (customer Reviews) Improved Their Shopping Experience In 2017
30 percent of customers who read client reviews, concur that it increases their purchasing confidence.
Companies utilize the reviews to improve their products and services.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
Only 44 Percent Of Local Businesses Have Actually Claimed Their Google My Business Listing
That's 56 percent of your competition that aren't taking advantage of their listing.
While business listings on the significant review platforms are complimentary, a surprisingly low number of companies in fact use them.
Although we now know why client reviews are so powerful, most businesses apparently don't.
Source: LsaInsider
Consumers Might Invest 31 Percent More With A Business That Has Fantastic Reviews
Pay attention to this fact. The more detailed other users explain your product and services, the more cash you can charge and consumer review stats reveal to us exactly how much more.
Source: Martech Zone
70 Percent Of Consumers Prefer To Find Out About A Business Via Short Articles And Reviews, Rather Than Advertisements
Ads are all well and good, however it deserves attempting a different approach as well. Reviews are by far the very best method to find the truth about a service or product.
Source: Statuslabs
Unfavorable Reviews Can Boost Conversion By As Much As 85%
It sounds insane, but negative reviews can be a positive force for users to devote more time on your site. According to online review stats, people devote more than 5 times as long on a website when they read negative reviews.
More than two-thirds of users trust reviews more when there are a mix of negatives and positives. An overwhelming 95 percent suspect censorship or fabricated reviews if there aren't any unfavorable ones.
Source: Reevoo
Just 6 Percent Of Consumers Do Not Trust Client Reviews At All
According to client review stats, a tremendous 19% of consumers always rely on online reviews and never a make a purchase without reading reviews.
Source: Statista
US Buyers Regard "Product Performance" To Be The Most Helpful Detail In Product Reviews
When individuals read reviews, they concentrate on various elements of the shopping experience. But according to online review statistics, 60% of them are most thinking about the product's performance.
Customer satisfaction, product quality and quality over time are the next few considerations for more than 50% of US consumers.
Source: Statista