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95% Of Travelers Check Out Online Reviews Prior To Booking Travel Services
Leisure and business travelers alike check out reviews to form a viewpoint. Business travelers check out an average of 5 reviews vs. 6-7 for leisure travelers. 59% of all travelers report that they check out reviews 'always' or 'extremely often'.
Source: Trust You
Negative Reviews Can Boost Conversion By Up To 85%
It sounds crazy, however negative reviews can be a positive force for users to devote more time on your site. According to online review statistics, individuals devote more than five times as long on a site when they read negative reviews.
More than two thirds of users trust reviews more when there are a mix of positives and negatives. A frustrating 95% suspect censorship or fabricated reviews if there aren't any negative ones.
Source: Reevoo
The Typical Review Word Count Has Gotten 65% Much Shorter Since 2010
Lately reviews are shorter, simpler, and more straight to the point. The word count of a review in 2019 is similar to that of a twitter tweet.
Source: Review Trackers
61% Of Regional Businesses Have An Average Score Of 4 To 5 Stars
Typically 2 out of 3 businesses have outstanding and good ratings. Just 5% of companies have a score below 3 stars.
Source: Brightlocal
Consumers Could Spend 31% More With A Business That Has Excellent Reviews
Take note of this fact. The better other users explain your service or product, the more cash you can charge and customer review stats reveal to us exactly just how much more.
Source: Martech Zone
If They Were Asked, 77% Of Customers Would Undoubtedly Submit A Review
More than a 35% would leave a review to notify others about their client encounter and 24% would definitely direct their review to the company itself.
Over a 26% would want to post a review to help other individuals with their decision making process.
Source: Podium
A One Star Increase In Rating Can Cause A 5% To 9% Increase In Business Earnings
Businesses that treat clients well normally flourish, review websites help make certain of that.
Source: Statuslabs
Consumer Reviews On Products Are Relied On Almost 12 Times More Than The Manufacturers' Descriptions
Word-of-mouth reviews are miles ahead of the producers' description. Individuals trust other individuals viewpoints before they ever trust what the manufacturer states. The reason, makers' descriptions are essentially ads.
Source: Martech Zone
Most Best-selling Products Have A Typical Score Of 4.2 To 4.7
You can't make everybody happy, which is why perfect 5 star rankings are suspicious. That's why it is unnatural to get perfect 5 star scores.
According to consumer rating statistics, conversion rates begin to decrease as scores rise above 4.7.
Source: Spiegel Research Center
82% Of Consumers Check Out Review Sites Because They Want To Purchase An Item Or A Service And Want To Get The Truth About Business Products And Services.
Users come since they have currently formed a buying decision. The bulk of them (89 percent) buy within a week of their visit.
Source: RevLocal
91% Of Companies Think The Company's Star Rating Can Determine Whether They Win Or Lose A Potential Team Member
The 86% of companies doubt the integrity of online reviews. Nevertheless, they realize the huge effect user ratings have on their business. Undesirable client or staff member reviews can affect 90% of job seekers.
Source: Career Arc
American Consumers View "Product Performance" To Be The Most Useful Information In Product Reviews
They focus on various aspects of the shopping experience when people read reviews. But according to online review stats, 60% of them are most thinking about the product's performance.
Client satisfaction, product quality and quality in time are the next couple of considerations for more than 50% of US clients.
Source: Statista