49% Of Customers Consider The Quantity Of Online Reviews As An Essential Consideration Of Their Purchasing Decision

Consumers value not only the quality or nature of the reviews, but they consider their quantity and recency as well.

The share of consumers, who take notice of the number of reviews is currently at 46 percent.

Source: Brightlocal

If They Were Asked, 77% Of Customers Would Undoubtedly Submit A Review

More than a 35% would submit a review to notify others about their client encounter and 24% would likely direct their review to the business itself.

Over a 26% would want to post a review to help other people with their decision making process.

Source: Podium

Half Of All Millennial's "Constantly" Check Out Online Reviews For Businesses

More youthful people understand the value of being informed. User-generated material has an indisputable influence on consumers.

If businesses think of the power of client reviews over millennials, they will understand what they've been losing out on. Older people are different though, just 6% of individuals aged 55 or older read reviews.

Source: Brightlocal

The Typical Review Length Has Become 65% Much Shorter Since 2010

Nowadays reviews are shorter, easier, and more straight to the point. The word count of a review in 2019 is comparable to that of tweet from twitter.

Source: Review Trackers

91% Of Companies Think The Business's Star Rating Can Determine Whether They Win Or Lose A Possible Employee

The 86% of companies doubt the integrity of online reviews. Nevertheless, they realize the enormous impact user ratings have on their business. Unfavorable client or staff member reviews can influence 90% of job seekers.

Source: Career Arc

91% Of Millennials Have Confidence In Online Reviews As Much As Friends And Family

Online review statistics put clients' reviews as the most trustworthy source of recommendations. Online reviews normally bring the same weight as advice from friends and family.

Source: Brightlocal

98 Percent Of Yelp's Browsers Purchased From A Business They Found On The Website

Generally, 142 million customers go to Yelp monthly. This is as excellent a time as any if you have not claimed your totally free Yelp business page.

Source: RevLocal

83% Of Clients Don't Rely On Advertising

The standard channels to reach clients aren't as prominent as they used to be. The majority of users who no longer trust advertisements pick to focus on consumers' recommendations online.

Source: Statuslabs

89% Of Clients Read A Companies Replies To Reviews

Not only do most clients check out the review replies, 30% of them highly value them. Practically 96% read the replies to their own reviews.

Source: Brightlocal

70 Percent Of Consumers Prefer To Learn About A Business Through Reviews And Short Articles, Instead Of Ads

Ads are all well and good, however it's worth trying a different approach also. Reviews are by far the best way to discover the truth about a service or product.

Source: Statuslabs

If It Has Negative Reviews As Well, 52% Of Consumers Trust An Item More

We already discussed the positive and negative reviews and their effect on consumers. Nevertheless, all products have their faults, it raises red flags that possibly the reviews are fake if all of a products reviews are positive. People expect to see some negative reviews.

Source: Capterra

73 Percent Of Customers Think Consumer Reviews Are More Crucial Than Star And Number Ratings

Online review statistics make it clear individuals aren't satisfied with ratings alone.

Client reviews make the stats appear more genuine which is what the would-be clients are searching for. Practically a 3rd of customers say written reviews are the only feature that makes them believe the websites' reviews are pertinent and beneficial.

Source: Fan and Fuel

If A Company Takes Care Of Issues Quickly And Efficiently, 95% Of Unhappy Consumers Will Return To A Company

Consumers don't expect you to be perfect. They do expect you to resolve things when they go wrong. If there is nothing else a business can do to deal with a concern, a simple coupon can say "We're sorry" in a more enticing way.

Source: SocialMediaToday

A One Star Increase In Score Can Lead To A 5% To 9% Boost In Business Income

Businesses that treat customers fairly generally flourish, review sites help make sure of that.

Source: Statuslabs

Only 6 Percent Of Consumers Do Not Trust Client Reviews At All

According to consumer review statistics, a tremendous 19% of consumers constantly trust online reviews and never a make a purchase without reading reviews.

Source: Statista

64% Of Americans Agree That User-generated Content (consumer Reviews) Enhanced Their Shopping Experience In 2017

30% of consumers who check out customer reviews, concur that it increases their buying confidence.

Businesses use the reviews to enhance their products or services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

Reviews Posted On Twitter Can Boost Sales By 6.46 Percent

Online review stats show that reviews shared on Twitter, do more to increase sales than those on any other social network.

Source: Yotpo