Online Reviews Affect 67.7% Of Consumer Buying Decisions

More than two thirds of buyers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.

Source: Moz

70% Of Customers Choose To Discover A Business By Means Of Reviews And Short Articles, Instead Of Ads

Ads are all well and good, however it's worth trying a different approach too. Reviews are without a doubt the best method to find the truth about a service or product.

Source: Statuslabs

95% Of Unhappy Consumers Will Go Back To A Business If A Company Deals With Issues Rapidly And Effectively

Consumers do not anticipate you to be perfect. When things go wrong, they do anticipate you to deal with things. If there is nothing else a business can do to resolve a problem, a simple coupon can say "We're sorry" in a more attractive way.

Source: SocialMediaToday

One-half Of All Of The Millennial's "Always" Check Out Online Reviews For Companies

Younger people know the value of being informed. User-generated material has an unassailable impact on customers.

They will understand what they've been missing out on if businesses stop to consider the power of consumer reviews over millennials. Older people are different though, just 6% of individuals aged 55 or older read reviews.

Source: Brightlocal

Only 6% Of Consumers Do Not Rely On Customer Reviews At All

According to customer review stats, a tremendous 19% of consumers constantly trust online reviews and never a buy without reading reviews first.

Source: Statista

More Than Half Of Individuals Aged 25 To 34 Wrote Reviews

According to Statista, the more youthful generations are seemingly the more opinionated ones.

Source: Statista

71% Of Millennials Search Consumer Reviews Of Expert Services

More than half of all people in need of a professional service rely on online reviews.

According to online reviews statistics, 59% utilized online reviews to choose a lawyer or a physician.

Younger people (age 18-35) are a lot more inclined to work with an expert based upon online reviews. Just 19% of millennials will consider employing an attorney without any.

Source: Thomson Reuters

Positive Reviews Motivate 68% Of Customers To Choose Local Businesses

Because the huge majority of consumers check out reviews, you would want yours to be enticing to brand-new customers, right? Keep them short, positive and sweet.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

15 Percent Of Customers Don't Trust Businesses Without Online Reviews

No trust means no interactions. 15 percent of prospective clients won't even consider doing business with a business they can't discover viewpoints about.

Source: Statuslabs

Almost All Customers, Who Use Online Reviews, Read Them Early In The Purchasing Process

Let's say you want to purchase a brand-new car and there are numerous models which fit your criteria. How do you choose the best one for you? Well, you read online reviews.

With the help of other consumers, you quickly select a model that works for you. That's how positive reviews convert consumers into clients.

Source: Consumer Affairs

Reviews Posted On Twitter Can Boost Online Sales By 6.46%

Online review stats reveal that reviews shared on Twitter, do more to grow sales than those on any other social media platform.

Source: Yotpo

91% Of Companies Believe The Company's Star Rating Can Determine Whether They Win Or Lose A Potential Employee

The 86% of businesses doubt the integrity of online reviews. Nevertheless, they realize the massive impact user ratings have on their business. Undesirable customer or staff member reviews can influence 90% of job seekers.

Source: Career Arc

Negative Reviews Can Increase Conversion By As Much As 85%

It sounds insane, but negative reviews can be a positive driver for users to devote more time on your site. According to online review data, individuals devote more than 5 times as long on a website when they read negative reviews.

When there are a mix of negatives and positives, more than two thirds of users trust reviews more. If there aren't any unfavorable ones, an overwhelming 95 percent suspect censorship or fabricated reviews.

Source: Reevoo

Consumers Could Spend 31% More With A Business That Has Great Reviews

Take notice of this fact. The better other users explain your product and services, the more cash you can charge and customer review statistics reveal to us exactly how much more.

Source: Martech Zone

89% Of Customers Review A Companies Feedback To Reviews

Not only do a lot of customers read the review replies, 30% of them value them highly. Almost 96% read the feedback to their own reviews.

Source: Brightlocal

A One Star Boost In Ranking Can Lead To A 5% To 9% Increase In Business Earnings

Businesses that treat customers well typically flourish, review sites help make certain of that.

Source: Statuslabs

American Buyers Regard "Product Performance" To Be The Most Useful Detail In Product Reviews

When people read reviews, they focus on different elements of the shopping experience. However according to online review statistics, 60% of them are most interested in the product's performance.

Client satisfaction, product quality and quality with time are the next couple of considerations for more than 50% of American customers.

Source: Statista

90% Of Users Need Less Than 10 Reviews To Form A Viewpoint About A Business

You know what individuals state about very first impressions?

Users get their impression of your businesses through reviews. Generally through less than 10 of them.

Think about asking your visitors to compose one if you don't have reviews on your site.

Source: Martech Zone