US Consumers Consider "Product Performance" To Be The Most Useful Detail In Product Reviews

When individuals read reviews, they focus on various aspects of the shopping experience. However according to online review statistics, 60% of them are most interested in the item's performance.

Client satisfaction, product quality and quality with time are the next few factors to consider for more than 50% of American clients.

Source: Statista

60 Percent Of Customers Check Out Blog And Social Media Reviews On Their Mobile Phones Before Shopping

In-store shopping is affected considerably by blogs and reviews on social media. With males being two times as likely to be affected than ladies.

Reviews and ranking data show people value the viewpoint of peers more than any other material.

Source: Collective Bias

53% Of Consumers Anticipate Companies To Respond Within A Week To Unfavorable Reviews

Online review stats clarify that 63% of consumer reviews remain without a reply. That's too bad, since those companies are losing customers that way.

Source: Review Trackers

Reviews Are The 3rd Most Prominent Ranking Element For Google's Local 3 Pack

Review signals (quantity, diversity, etc.) account for 15.44% of Google's algorithm for local ranking.

Just Google My Business signals, like proximity and keywords represent 25.12%, and link signals at 16.53%, are more crucial than reviews as far as ranking aspects go for the local 3 pack.

Source: Moz

86% Of Consumers Would Think About Writing A Review For A Business

Your consumers are your most valuable resource, and it's not only because of the money they invest at your business. If you give them a good experience, they will be willing to share it.

Source: Brightlocal

More Than Half Of Clients Aged 25-34 Gave Reviews

According to Statista, the younger generations are reportedly the more vocal ones.

Source: Statista

98% Of Yelp's Browsers Bought From A Business They Discovered On The Website

Usually, 142 million consumers check out Yelp each month. If you have not claimed your free Yelp business page, this is as great a time as any.

Source: RevLocal

70% Of Consumers Need To Read At Least 4 Reviews Before They Can Trust A Business

Four reviews may be too few. Many people read a lot more reviews to get an idea of how business is in fact doing. Do not depend upon that fact alone.

Source: Brightlocal

77% Of Customers Do Not Trust Reviews That Are Older Than 3 Months

Clients don't care how good your product or service was in the past. Part of why online reviews matter is because they are fresh and relevant.

Customers know businesses lose their touch all the time, which is why most of them consider older reviews irrelevant.

It is for this reason that businesses ought to be continuously requesting reviews.

Source: Statuslabs

A One Star Increase In Rating Can Cause A 5% To 9% Boost In Business Earnings

Businesses that treat clients honorably normally succeed, review websites help make certain of that.

Source: Statuslabs

70% Of Consumers Choose To Find Out About A Business Via Reviews And Articles, Rather Than Advertisements

Ads are all well and good, however it's worth attempting a different approach also. Reviews are by far the very best way to find the truth about a product or service.

Source: Statuslabs

89% Of Clients Review A Companies Replies To Reviews

Not only do a lot of shoppers read the review replies, 30% of them value them highly. Practically 96% read the feedback to their own reviews.

Source: Brightlocal

Online Reviews Affect 67.7% Of Consumer Buying Decisions

More than two thirds of buyers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.

Source: Moz

77% Of Clients Would Certainly Leave A Review If They Were Asked

More than a 35% would leave a review to advise others about their client experience and 24% would most likely direct their review to the company itself.

Over a 26% would be willing to leave a review to help other people with their choice making process.

Source: Podium

30% Of Consumers Feel Comfortable With A Company Which Responds To Online Reviews

Keeping in touch with your consumers establishes trust. Even something easy like responding to their comments and reviews can make them feel appreciated.

As you might expect, customers who feel this way are going to spend more money with a company.

Source: Statuslabs

Almost All Customers, Who Utilize Online Reviews, Read Them Very Early In The Purchasing Process

Let's say you wish to buy a brand-new automobile and there are a number of models which fit your requirements. How do you select the very best one for you? Well, you read online reviews.

With the help of other customers, you quickly pick one that works for you. That's how positive reviews transform consumers into customers.

Source: Consumer Affairs